My experience was also very pleasant, when my 5er was delivered last year the cover was broken over the bed, called Fantastic and talked with the tech and I had the parts the next day and he also walked me through what I needed to do to install everything. Also no charge.
Frank
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05 Alfa Gold 40' Motor Home "Goldie",
03 Malibu Toad
in a 24' CargoMate trailer.
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