Community Forums

Kxbronco · 05-09-2022, 01:28 PM

If you’ve used the FMCA Custom Glass Solution network, how did that work out for you? I’ve got a small chip/crack that will fit under a $1 coin that I suspect can be repaired. I’m having a hell of a time trying to connect with a Safelite human and thought I might check out the FMCA option.

Teamfoxy · 05-10-2022, 06:01 AM

Almost any auto glass shop can inject a small crack for you and almost all auto parts stores sell kits to do this.

Jkwilson1989 · 05-10-2022, 08:04 AM

Quote:

Originally Posted by Teamfoxy

Almost any auto glass shop can inject a small crack for you and almost all auto parts stores sell kits to do this.

Definitely try the injection first. In my experience it works completely about 1/3 of the time and does enough to get you by another 1/4 of the time if the chip isn’t right in your line of sight.

Kxbronco · 05-10-2022, 08:43 AM

Thanks for the input TeamFoxy & Jkwilson1989. I’m definitely going the injection route. Would like a nationwide company, assuming you get a useable warranty from the company. As I mentioned I’m having a difficult time trying to reach a human at Safelite. Even their customer care number says we can take your call and hangs up.

Still looking for some input specifically as it pertains to the FMCA option.

NXR · 05-10-2022, 05:42 PM

Our motorhome insurance has a zero deductible on glass problems. They arranged with Safelite on our behalf when we had a stone chip.

Perhaps you have that option on your insurance?

Ray

hohenwald48 · 05-11-2022, 05:46 AM

Quote:

Originally Posted by Kxbronco

Thanks for the input TeamFoxy & Jkwilson1989. I’m definitely going the injection route. Would like a nationwide company, assuming you get a useable warranty from the company. As I mentioned I’m having a difficult time trying to reach a human at Safelite. Even their customer care number says we can take your call and hangs up.

Still looking for some input specifically as it pertains to the FMCA option.

I think Safelite has pretty much changed over to internet based scheduling. I recently had them change out a windshield on my vehicle. Set the whole thing up and paid on the internet. They showed up as promised and did a perfect job.

Only live person I dealt with was the tech who did the work in my driveway. I thought it was a great way to do business.

Kxbronco · 05-11-2022, 10:45 AM

Hohenwald48, I think you are correct. I had a car windshield replaced and did everything online and it worked out good. In that case I took the car to them. In my current situation, I’m at Santa Rosa Beach, FL and need them to come to me. Panama City doesn’t currently offer mobile service and the next closest is Pensacola and they are 2 weeks out scheduling mobile service. I was hoping to catch them if they happen to be in the area and online doesn’t help with that.

John Wayne · 05-12-2022, 12:52 PM

Until you can get it fixed cover the chip with clear tape, and don't use rain-x in the chip area. Some of the glass bonding repair liquid doesn't work with rain-x.

Kxbronco · 05-12-2022, 01:52 PM

Quote:

Originally Posted by John Wayne

Until you can get it fixed cover the chip with clear tape, and don't use rain-x in the chip area. Some of the glass bonding repair liquid doesn't work with rain-x.

Thanks for the reply Duke. I’ve got it taped up, but I just applied rain-x on Thursday before the chip happened on Sunday. I got lucky and got a Safelite mobile cancellation and am waiting on them now. I will make them aware of the rain-x.