Good Sam forces Pilot / FJ to quit TSD discount program

[Solo_RV_Guy]

Originally Posted by EA37TS

Could be TSD got caught in what would be considered re-selling fuel to RVs that are not a part of their owned fleet and that is in violation of the agreement between TSD and PFJ.

TSD may. have gotten caught with their hand in the cookie jar and they could possibly be getting off easy.

It's been pretty clearly explained. Why are you casting aspersions?


The deal between TSD and PFJ was negotiated by a person at PFJ who was not aware of the terms of the contract between GS and PFJ. Once GS got wind of TSD, GS went about enforcing their contract with PFJ.


What hand in what cookie jar? The accounting has been pretty clear; if anything, it is GS that was pocketing about 70% of the discounted price.

[rlott2k]

Originally Posted by geordi

Except in the case of certain financial transactions, and applying for jobs, applying for credit, applying for a bank account...

This is applying for an effective 3-day credit account, because the fuel purchase is applied to TSD's fleet account and then they deduct from your account with the ACH transaction.


Also - for retired military, your SSN is already out there as your service number anyway... And for everyone else, your SSN was likely part of the Experian data breach or the Target data breach or the Home Depot data breach, or the Macy's data breach... It's already out there. Verification of the information when applying for credit or freezing your account with the credit bureaus is the only answer. The information isn't that hard to come by otherwise, it's all about whether it is useful or not.

TSD isn't running your credit report for this. I have worked in data security and have better than an average knowledge of how this stuff works... TSD isn't an issue, they aren't trying to rip anyone off. You give up more vital information when making a return to Home Depot and they demand your driver's license, than you give to TSD.

In Canada , only if it relates to income or possible income.
Banks can ask because you earn interest.
Credit bureaus use this as an easy way for them not to have to create their own number system.
Many healthcare insurers used to do this but are not allowed anymore.

[rlott2k]

Originally Posted by redbaron73

Already happening at many small privately owned truck stops that are spread out along the secondary roads across America. We tend to drive a lot of off interstate highway and utilize secondary state roads and come across these small private stations built in the 50's.

The owners have found a unique way to keep me and my class A brethren away.

They don't repair the concrete and allow huge crevasses to appear on the approach and exit. Some smarter ones have integrated the drive approach with a drainage ditch, making sure that if we even try to trespass we will end up "skewered" across said drainage, with the drive axle suspended in the air nicely.

I have run across some of these on major interstates as well, so the trend may be catching on. Even PFJ has a few locations testing this model.

Lol yup!

[inkahauts]

Originally Posted by geordi

There is an app that you can use to find the price on the day / location you want fuel. The fee will be 10% of the discount received - so for the average discount of 45 cents per gallon and a 100 gallon tank, your fee will be $4.50 added to the total cost of the fuel.



What shows on the receipt from the fuel station is THEIR cash price, not the discounted price that you actually paid. The app will show your ACTUAL price paid (with the discount but not the fee) a few minutes after you are done fueling. So you will know exactly what you saved. If the app says you saved $46, then you know the fee will be $4.60 added to whatever the total was.



As for the ACH transaction, it is the same type of transaction as getting a direct deposit. ONLY the TSD program managers have access to that, no place that you use the card gets that information. The card itself can ONLY be used at truck stops and ONLY for diesel fuel (not for tires or anything like that in the service bay) and it is completely useless without the control number. This is not a credit OR debit card linked to your bank in any way.



If anyone has any questions about the program, please PM me, I am happy to answer and tell you about the program and my experiences.

AHC transactions are far more unnerving than a debit card because banks don’t have the same consumer protections in them as they do even a debit card... something goes wrong and you are without your money till you get it fixed. I used a credit card for everything, cause it’s so easy to deal with if there is ever an issue...

[Mark-]

Originally Posted by inkahauts

AHC transactions are far more unnerving than a debit card because banks don’t have the same consumer protections in them as they do even a debit card

True, ACH transfers are not the same as a debit card. But, it is easy to ameliorate the ACH "unnerving". Just keep an amount in the account that you can do without until an issue is resolved. Transfer into the account as needed.

[KM-AK]

I applied for this OTR fuel card since it covers a lot of stations. I am a member of FMCA also, so I am not sure how the discount will compare. I put this in my company name and direct pay from the bank account is needed along with an image of your DL. Otherwise a pretty easy application.

---
Please find my information on our Over The Road Fuel Card and the discount networks for that card. Please take advantage of them.

Please complete the email link below by clicking on it and filling in any missing information.

Only Legal Owners/Officers of the company can sign off, on paying the bill on time, on the application. Do Not include owner’s Soc Sec # unless they have a 620 or higher FICO with no bankruptcies. In most cases we can get the company approved based off of the business history or bank info. Please have the owner’s Driver License, company bank routing and account #, and your FEIN (Federal Employer Identification Number) available.






Multi Service Fuel Card Application




Over The Road Fuel Card





* We provide Insta-checks so your drivers can pay for expenses and pay lumpers.

* 24/7 365 live customer service and daily online management reports

* mobile app with trip planning feature

* Zero transaction fee program which has 4,700 truck stop locations across the US and Canada.

* There are no transaction fees on cash advances up to $199.99 within 1 hour of fueling.

* You are guaranteed cash price for all 4,700 locations in the US and Canada + discounts at TA and Petros, Sapp Brothers, Cubby's, Casey's General Stores and 100 of independent truck stops!



Thanks,


Richard Ives
Senior Account Manager, Multi Service Fuel Card

Office (913) 267-6568
Customer Service (877)673-5338

Rhives@wfscorp.com
World Fuel Services (Multi Service Fuel Card)
8650 College Boulevard
Overland Park, KS 66210

[oatmeal]

Originally Posted by Solo_RV_Guy

Once GS got wind of TSD, GS went about enforcing their contract with PFJ.

What is the source for this statement? I've seen conjecture that it was GS who started it, but nothing more than that.

[Roy-c]

That is also my question. I haven't seen factual info anywhere that it was GS that caused the ending of the program. Doesn't mean that GS wasn't responsible and doesn't mean that they aren't pocketing 30 cents or so on every transaction with the GS program but I haven't seen anything but conjecture about the whole thing. It is possible Pilot FJ discovered the exclusivity problem on their own and ended the TSD program in order to comply with their pre-existing contract with GS and avoid a possible suit.
It would be nice if everyone involved came clean with us but I am sure that is wishful thinking on my part.
JMHO
P.S. I do use the TSD program, ( mostly @ Love's ) and am very happy with it.
So Pilot has lost my business. No big deal.

[geordi]

The information has been posted repeatedly in this thread, but people continue to insist that it isn't to their level of "proof" therefore it must be falsified somehow.

I (and many others) have no way of knowing what WOULD be sufficient, but when the facts from people who worked in the company are not sufficient, probably nothing will be.

Believe it or don't, it does not change the fact that Good Sam has been receiving a SIGNIFICANT financial benefit (not "30 cents or so on every transaction" but PER GALLON BOUGHT) and anything that would seek to reduce that amount of free money they are taking is obviously a serious threat to their financial income. It doesn't take a rocket scientist to understand this. The source for this information is a former accountant from Camping World who has reason (his job) to have direct knowledge of this income stream.

Now the proof has been posted YET AGAIN. The original is around page 6 of this thread, and I'm not the person that originally posted it. So you can disbelieve me all you like, that was why any of this was posted - so that I could be disbelieved and you could pay more money for fuel, it's all a plot and you've found me out. I'd have gotten away with making no money from you paying more for fuel, if not for you meddling kids!

See how silly it sounds? Not everything is a plot to trick you.

[Wizard]

Originally Posted by geordi

The information has been posted repeatedly in this thread, but people continue to insist that it isn't to their level of "proof" therefore it must be falsified somehow.

I (and many others) have no way of knowing what WOULD be sufficient, but when the facts from people who worked in the company are not sufficient, probably nothing will be.

Believe it or don't, it does not change the fact that Good Sam has been receiving a SIGNIFICANT financial benefit (not "30 cents or so on every transaction" but PER GALLON BOUGHT) and anything that would seek to reduce that amount of free money they are taking is obviously a serious threat to their financial income. It doesn't take a rocket scientist to understand this. The source for this information is a former accountant from Camping World who has reason (his job) to have direct knowledge of this income stream.

Now the proof has been posted YET AGAIN. The original is around page 6 of this thread, and I'm not the person that originally posted it. So you can disbelieve me all you like, that was why any of this was posted - so that I could be disbelieved and you could pay more money for fuel, it's all a plot and you've found me out. I'd have gotten away with making no money from you paying more for fuel, if not for you meddling kids!

See how silly it sounds? Not everything is a plot to trick you.

But still for many years lots of people was glad to get that $.08 discount.

[rlott2k]

Originally Posted by redbaron73

His post is not in regard to the contract, nor pfj. It is a about good Sam and how they made a contract that did little for the RV community, and served to benefit the corporate good Sam more that anything. It is a bad faith contract on behalf of an organization that once existed to "serve" the RV community.

Gs offered .08/ gal that you never got before. What’s wrong with that. Sure there are better deals, but guess what, without it you’d pay .08 more.

[rlott2k]

Originally Posted by Wizard

But still for many years lots of people was glad to get that $.08 discount.

And “another poster who hired a guy from GS said....”
is not reliable source.

[rag_ftw]

A little advice for all of you that are contacting GS and PFJ about the TSD discount not being honored any longer. You are not doing any of us a favor by doing this.

Do you even remotely think GS cares anything at all about us? All your complaining is doing is alerting Marcus to the good fuel prices TSD is providing us. Marcus can afford to file a law suite against TSD in an effort to force them to stop skimming some of his profits from RVers buying fuel. He can drag out the court proceedings for years causing TSD to spend large sums of money on lawyers. Oh, and in the meantime we loose our TSD benefits. If you keep poking that bear it will not bode well for any of us.

The problem for Marcus is not PFJ dropping TSD it is TSD offering a discount on any fuel for RVers.

If you want to keep your TSD discount PLEASE stop complaining to PFJ and GS. Quietly enjoy the awesome Loves' and T/A discounts.

If you must post on forums and write emails say good things to TSD about the service they are providing us.

[geordi]

Originally Posted by rag_ftw

A little advice for all of you that are contacting GS and PFJ about the TSD discount not being honored any longer. You are not doing any of us a favor by doing this.

Do you even remotely think GS cares anything at all about us? All your complaining is doing is alerting Marcus to the good fuel prices TSD is providing us. Marcus can afford to file a law suite against TSD in an effort to force them to stop skimming some of his profits from RVers buying fuel. He can drag out the court proceedings for years causing TSD to spend large sums of money on lawyers. Oh, and in the meantime we loose our TSD benefits. If you keep poking that bear it will not bode well for any of us.

The problem for Marcus is not PFJ dropping TSD it is TSD offering a discount on any fuel for RVers.

If you want to keep your TSD discount PLEASE stop complaining to PFJ and GS. Quietly enjoy the awesome Loves' and T/A discounts.

If you must post on forums and write emails say good things to TSD about the service they are providing us.

That's a nice bit of fear-mongering, but thankfully there is a legal standard that prevents ANY of what you posted from coming to pass.

It is called "standing" and what it means is that for one party to sue another, they must have "standing" to do so. If I sell an apple to someone and they discover that I sold them a potato instead, they could sue me because they have standing as a customer. But someone outside the transaction who just happens to SEE that I gave out a potato and called it an apple - they do not have standing to sue and any case would be thrown right out. Yes, this is an oversimplified example but it fits.

Marcus has a contract with PFJ. PFJ made an agreement with TSD, Marcus didn't like that - so Marcus can complain at PFJ, but he CANNOT say anything to TSD, because he is not in a relationship with TSD. He has no standing.

TSD has a relationship with Loves. Marcus does not. Marcus can't force / sue Loves OR TSD to do ANYTHING with their agreement, because there is no standing. Marcus can throw tantrums, he can buy advertising if he wants, he can hire skywriters.... Anything he wants OTHER than actually force Loves and TSD to do anything at all.

We as customers of Good Sam and TSD and PFJ have the ultimate though: WE HAVE STANDING as customers. Not to sue, but to make our opinions heard by the companies that we choose to give money to. If they decide not to hear us.... Then we have the option to take our money elsewhere.

BTW: Yes, there were many years where the RV customer thought that 8 cent discount was great. They didn't know what was actually out there and possible. There were also a great many years where people thought using leeches for "medicine" was a good idea too - they didn't know what was actually out there and possible.

Now we know: Fuel discounts are much better and more available.... And leeches are another word for "CEO"