Quote:
Originally Posted by herbc
Can anyone tell me if any of the Roadside Assistance programs like Good Sam have any liability for the sub-contractors it sends out for service? And does anyone know of a good lawyer to handle a negligence case?
Herb
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SERVICE LIMITATIONS
The Good Sam Roadside Assistance program does not service or offer
reimbursement for the cost of parts (including keys), fuel or labor for repairs
or installation of replacement parts. Other exclusions include expenses
resulting from calls from cellular phones, storage charges, delays or
displacement, or clean-up. Unless expressly listed in this benefit brochure,
expenses incurred for hotels, meals, campgrounds, car rentals, taxi fare or
airfare while your vehicle is disabled or being repaired are not included.
Note that service providers and facilities referred to Members by either
Affinity Road & Travel Club, LLC (ART) or Americas Road & Travel Club, Inc
(AmRT) are independent businesses neither owned, controlled nor operated
by ART or AmRT. The responsibility for damage, loss, or unsatisfactory
workmanship lies solely with the service providers and facilities providing
the service, rather than with ART or AmRT. In some instances, Members may
find it beneficial to utilize towing services provided by their vehicle warranty,
rather than the motor club services provided in this program.
I suspect all roadside assistance programs have similar wording in their contracts. You'd have to look at your particular contract to be sure.