Community Forums

3in1energy · 06-25-2010, 10:10 PM

Weve been Rving part time for 20yrs. Well ,we decided to go full time & really wanted a big rig , but credit not so great. We made a lease purchase through a in state RV broker , but the RV owner is out of state. Broker agreed to give us extended warranty & new tires plus 2mths no pmt for furniture ( owner took out couches ). We had to make a 10 % down pmt & this is a 2005 Tiffin so yes thats pretty big. Then things began to change everyday like we pay for tires, and they will reduce mthly pmt .We agreed to that & paid for the tires over phone @ tire shop. Then we arrive to pick it up & no extended warranty in place. Again broker stated i will give you 1more mth no pmt. Then we discovered that was not in contract & he said owner wont go for it . So he said just put one on it in the 1000 dollar range & he would pay for it. We faxed the reciepts as he stated 2 wks ago. We text him today & he said im out of town will send it Monday of course thats 2 days before first pmt is due. Also we placed the required insurance on it then owners discovered they didnt have ins in there state & would lose license so broker contacted our ins agent & totally rewrote our policy which up went our rate by 500. Broker has made it clear he does not want us to have direct contact with owners either. We also discovered batteries all dry & wont hold charge so thats like 1000 plus? More minor issues , but i think that paints the picture pretty clear.

I know we all have opinions so what say our fellow wise RVrs ? We are thinking write certified letters to owner & broker requesting 75% of down pay back & to return unit which is cleaner than when we got it & only 500 miles driven . They would also be getting tires we paid for ! Or do we just keep it & hope all works out ? We know it was a mistake, but its to late to go back...

seeking wise council

WYfulltimers · 06-26-2010, 12:27 AM

Hello,
I was reading your sad story and all I can say is "RUN VERY FAST IN THE OTHER DIRECTION!!!"
We just got finished with a Lemon Law Lawsuit over our RV (and lost) because the defense lied. Not important. We moved on, but we could have been hurt VERY much more than we were. We spent 3 years of agony waiting for a court date.
You don't want to fight with anyone over that deal.
All I can say is the broker saw you coming.
Did you know that there are thousands of RVs that are up for auctions because so many dealers are out of business? You can get an RV for dirt cheap.
Get yourself out of that deal as fast as possible.
Just take the RV back to where you got it. Hand them the keys. Walk away. Ask for your contract. Tear it up and if they won't give it to you, tell them you are going to contact the Attorney General in the state and the Better Business Bureau in their city where they operate. Get tough, and they will back down.
Don't take it.
Take it from two people who let others walk all over them at the dealership. Don't let that happen to you just because you want an RV so badly. Take your time. Find the right one.

Hope this gives you some hope.
Lynne

P.S. It isn't too late to return the RV.

RV Wizard · 06-26-2010, 02:16 AM

Quote:

Originally Posted by WYfulltimers

Hello,
I was reading your sad story and all I can say is "RUN VERY FAST IN THE OTHER DIRECTION!!!"
We just got finished with a Lemon Law Lawsuit over our RV (and lost) because the defense lied. Not important. We moved on, but we could have been hurt VERY much more than we were. We spent 3 years of agony waiting for a court date.
You don't want to fight with anyone over that deal.
All I can say is the broker saw you coming.
Did you know that there are thousands of RVs that are up for auctions because so many dealers are out of business? You can get an RV for dirt cheap.
Get yourself out of that deal as fast as possible.
Just take the RV back to where you got it. Hand them the keys. Walk away. Ask for your contract. Tear it up and if they won't give it to you, tell them you are going to contact the Attorney General in the state and the Better Business Bureau in their city where they operate. Get tough, and they will back down.
Don't take it.
Take it from two people who let others walk all over them at the dealership. Don't let that happen to you just because you want an RV so badly. Take your time. Find the right one.

Hope this gives you some hope.
Lynne

P.S. It isn't too late to return the RV.

I am not going to say I've told you so. Not a bad idea and holds a lot of truth in what is available out there.

Gotta_P · 06-26-2010, 06:44 AM

A contract is binding to both parties, if the Broker has not upheld his end (which it sounds like he hasn't on several key issues) the contract can be deemed null and void. The Small Claims Court System was established for just this sort of situation! I say return it, claim breach of contract, request a full refund (be willing to settle for what you previously stated), and if they don't comply, file a suit against them in small claims court!

wa8yxm · 06-26-2010, 09:09 AM

Many dealers have a sign in the employee area "Avoid Verbal Contracts"

Do not talk to the dealer unless you are recordign, make sure he knows you are recordign, and then transcribe the conservation and have him sign it

THEN and only then fork over money.

doc · 06-26-2010, 06:27 PM

I hope he kissed you, because it sounds like you got had.....

dajudge · 06-26-2010, 08:14 PM

Do not trust what rv salesman tells you. Get everything in writing. If you do, you won't have any problems. Remember, rv sales people are first cousin to used car salesman.

AlaskanRV · 06-29-2010, 12:04 PM

If you have paperwork with the original promises and have not signed those promises away, I would not settle for less than all my money back and voiding of contract. If you did sign those promises away with new contracts at each add on, you might be stuck. I am afraid you let the emotion of wanting a rig get in the way of your judgement. I hope it works out for you. Might be wise to invest a bit of money into an attorney. They can advise you and may be able to fire off a demand letter under offical title to the broker. That could have better affect than just complaining yourself. If you don't go the attorney route, I would write a letter to the broker outlining all the changes and false promises and cc the AG and BBB in your state. Don't just tell them you are going to turn them in, do it.

WYfulltimers · 06-29-2010, 11:09 PM

Writing to the Attorney General has a great effect on unscrupulous salesmen in that it forces them to answer to every complaint.
Your complaints should be numbered and specific and void of any emotion. For every violation of Fair Trade, they could be subject to a fine for each one. In Alaska, it is $10,000.00 for each one.
Of course, they can lie to the Attorney General, as it was proven our dealership did. It came to light in court, as they got caught giving conflicting answers to questions during testimony.
But, putting them on the spot can make them back down.

Lynne

3in1energy · 06-30-2010, 11:19 PM

Thanks for the wise advice from all of you. We have sent certified letters , and the dealer is only responding by text or email so far. He says " sorry were not satified he has many happy customers" ! We don't see how. He has told us to drop off the unit , and leave the keys @ his office, but he has not responded to our request for money back nor to our threats of legal action. He acts like he's on pain meds or something just kinda flat line all the time & simply won't elaborate on anything. Were gonna video the unit , return it & send all the letters ect ya'll suggested.Thought about a mecanics lien to because the owe us for the new tires they agreed to buy & some warranty cost. We will keep ya posted & we won't back down ! Thanks for the support!!