Looking for any input on Good Sam vs AAA roadside assistance

[vfauto]

I too have been looking into this and as of right now good Sam has much more to offer.one of the big things is unlimited amount of towing versus only four times with AAA .Good Sam is also much cheaper and they will tow my motorcycle or any vehicle registered to our household

[hayward3411]

I have AAA plus RV for over 10 years, we used them only once, the dam dog locked us out and we only had 1 drink!

[slowmachine]

Originally Posted by hayward3411

I have AAA plus RV for over 10 years, we used them only once, the dam dog locked us out and we only had 1 drink!

Best post of the day. Beer nearly came out of my nose

[Medico]

I just switched from Coach Net to Good Sam Platinum. It was much less expensive as a Good Sam member. I will try it and see how it goes.

[CJ7ole]

We have had GS for about 5 years, never used it for the RV, but probably 6 times for our other vehicles, including last night when the CJ died due to a bad accelerator sensor. Took them 90 minutes to arrive, but they came within 5 minutes of the scheduled time and I like the way they follow up to make sure the tow truck arrives as scheduled.

[Wizard]

We had GoodSam and switched to CoachNet after a dispute with a tire repair. Found out later that I would have had the same result with Coachnet. So I think its probably a toss up as to which is best. They both seam to have the same coverage.

[anthonynalli]

To answer your question directly, between the two I'd choose Good Sam for their dedication to RV services.

In my recent newbie research to select a roadside assistance provider AAA (CAA in Canada), Good Sam, and Coach Net were all on the list as well as some other seemingly lesser providers. I chose Coach Net.

I found all plans reasonably comparable but heard fewest gripes about Coach Net (not that any provider seemed particularly bad).

Honestly, I was also shopping for extended warranties and the Good Sam reviews for those were less than flattering. Rightly or wrongly that left me just a little guarded about them in the service space.

I am a Good Sam Club member and hope to enjoy the benefits of it. But I'm also with Coach Net so as I have dealings with both I hope to have nothing but good things to report on them.

Anthony

[Hit_the_Rhod]

Originally Posted by KC

Looking for a good roadside assistance program for RVing. We have a 22k Motorhome. Looking at AAA RV premier or Good Sam. We have AAA standard service now for our cars but need something for our RV. Any thoughts, advice or storys.

Thanks

KC

We are relatively new to RV'ing, currently have a 2001 Prowler TT which we were towing in Florida February of last year. We were tooling down the hiway at 70 mph. (I didn't realize that ST tires were typically only rated at 65 max) and the right rear trailer tire shed the entire outer tread. The tire pressures had been check that morning, and the tire still held pressure, at what was left of it did, but the entire tread went bye bye. Anyway, I pulled over to the side of the interstate, just off the road with no problem. I only had a 20 ton bottle jack, and I wasn't too far off the road, I wanted to stay on the pavement, and the truckers were rocking the trailer from side to side as they passed. Hence my hesitation to use the bottle jack. Since I had Sams Club ERA (Emergency Roadside Assistance) I called them. They asked me if I had a spare, I told them yes, they asked me if it was mounted (I didn't realize at that time that MH's often carry an unmounted spare, so I thought at the time it was a pretty dumb question, now I know better and realize that it was a pretty INTELLIGENT question!). Anyway, I told them, yes, I had a mounted spare. They sent out a young kid, very professional, in about 20 minutes in a service truck. The first thing he said was that there was a charge for the service call, don't remember the amount. I told him that I had Good Sam, there was no charge, and if he had a question about that, we could call Good Sam, but that he would not start work until that was settled. He backed off, said his boss hadn't told him it was Good Sam. Maybe he did, maybe he didn't, but I wasn't paying. Still don't know if that was a "shake down" that was standard, or whether it was an honest mistake. Anyway, he then brought out the "jack", I almost started laughing, I kid you not, it was a 2 1/4 ton, small Harbor Freight jack! I just said, "you're kidding, right? That doesn't have the weight capacity, nor the lift height to get that tire off the ground!" He swore that it did. Well, we ended up using my bottle jack anyway because his couldn't do the job. I then asked him if he could top off the spare as it checked a few lbs low. He told me he didn't have a compressor! Anyway, we're back on the road after less than 45 minutes, directly to a tire store where I replaced the spare. (replaced all four tires later that month). So we're on the road again, and get a call from Good Sam asking for comments on the service. I related to them that the guy was very polite and professional, but that his boss had set him up for failure by sending him out without the right equipment. I explained exactly what had happened. They said that they would take that company off the list of service providers that they would call from now on. Bottom line, Good Sam, just like AAA doesn't own tow or repair trucks, they contract with local providers in the area you need assistance. Your may luck out and get a great provider, and the next time, or the next guy may get less than professional service, it's all luck of the draw. Having said that, I will continue to carry Good Sam ERA until and unless something more happens to make me change that decision. We will be taking delivery of a 2001 Dutch Star DP the end of the month, 6 new tires (build date 2614) and an unmounted spare tire, build date sometime in late 2013, or early 2014, I forget exactly, but if I have another problem, I want to be able to call in the big guns, not have to deal with it myself!