Community Forums

skigramp · 11-16-2010, 02:37 PM

I had a Transportation Alliance Bank (Flying J's bank) credit card (Mastercard)

I got a letter yesterday saying that because of the new credit card rules they were getting out of the credit card business ...

They hinted that more changes were being planned for January 1, 2011

Did other folks get this same letter?

ruppr · 11-16-2010, 10:55 PM

Yep, been waiting to see if I was the only one. Sent an inquiry to Flying J as to their intent about replacing the TAB card. Waiting on reply.

Best,

ruppr

Midniteoyl · 11-16-2010, 11:17 PM

Hmm.. getting out because you cant willy nilly shaft people any more..

Hitchhiker · 11-16-2010, 11:29 PM

I have the card and have received no letter but I went online and found this on their website:

Quote:

Effective Immediately!

You will no longer be able to use your credit card issued by Transportation Alliance Bank. The credit card program has been discontinued due to regulatory changes and the recent merger of Flying J and Pilot. Other types of accounts with prepaid or debit cards are available. For more information or to apply, visit our website at www.tabbank.com or speak with a new accounts representative at 1-800-355-3063.

Special rates and terms are available for eligible customers on their existing credit card balance.

Please select the account below to view the special rates and terms that may be available to you.

After selecting and clicking "Submit" I get this message:

Quote:

Welcome XXXXXX XXXXX
There are no special rates available for the account selected. 65****123

Apparently they are unable or unwilling to adapt to the new credit card rules.

AZgl1500 · 11-16-2010, 11:48 PM

yep, now that they can't charge 27.5% they quit.

Poo on them, I have always stayed with my credit union. The highest rate they have had for years is only 9.7% and you can get lower if you keep your credit score clean.

Wanabee FTer · 11-16-2010, 11:59 PM

You gotta beat em at there own game. Get the cards that give you the best cash back rewards and don't leave a monthly balance on them.

ruppr · 11-17-2010, 08:03 AM

Richard,
While waiting on a response from them on what their plans are I also went to TAB site and did see the following for those that have balances. 6 options:

option 1 6% fixed for 12 months
option 2 6% fixed for 24 months
option 3 7% fixed for 36 months
option 4 8% fixed for 48 months
option 5 9% fixed for 60 months
opt out 9.9% variable 254 months

By the way, TAB is offering to let you open a checking account with them (if you had a Flying J card) and they will send you a debit card to use instead of the CC card you had with them.

I guess if you have a balance, the rates are really not that bad for paying off the account.

I'm sure this is not a suprised to Flying J about TAB getting out of the CC business, but who knows now days------- Still waiting to hear from them about what bank is taking the place of TAB or what CC or debit cards they will be accepting----

Best,

ruppr

ruppr · 11-17-2010, 11:10 AM

Update--------Just got an automatic reply to message sent day before yesterday to customer contact Flying J/Pilot. Sez message has been given a file number and they will respond "no later than seven days from today"

No wonder Flying J went under-----------

Best,

ruppr

GaryKD · 11-17-2010, 12:23 PM

Hi all,
The best way to contact Pilot/Flying J is to go to the Pilot web site (not the J website). I do not think anyone is staffing the customer service comments at the J web site. I have gotten responses from the Pilot web site. Don't get too excited. The responses are pretty much SOS with no new information or commitments. At least my comments were read by somebody before they are either passed on or trashed.

Our Time · 11-17-2010, 02:13 PM

Don't know about the rest of you but our days of using the Flying J or Pilot are over. Tired of all the ridiculous rules, differences in stations and the attitude. Now I pick my fuel stops by the easiest location to get in and out of!

PJGMG · 11-17-2010, 02:54 PM

Quote:

Originally Posted by Our Time

Don't know about the rest of you but our days of using the Flying J or Pilot are over. Tired of all the ridiculous rules, differences in stations and the attitude. Now I pick my fuel stops by the easiest location to get in and out of!

Chuck/Mary

Not sure what all is going on with Flying J/Pilot.... But everyone appears to be slight ticked off at them.. The Monaco Forum under YAHOO groups have been flaming for the last few days.

We stopped at Flying and at Pilot on I20 and all went well.. What am I missing ? As a matter of act the 2nd one we stopped in was CLEAN AS A whistle.. I didn't shower I was on a tight schedule

Thanks...

Our Time · 11-17-2010, 04:07 PM

I try and use the truck islands for fuel because with Toad, I simply don't fit in the RV lanes. At each J and Pilot we have stopped at recently they either wouldn't give the cash price at the truck lane, wouldn't accept a rewards card, no discount etc. Each station is different so I have basically given up on them. The Pilot I was in yesterday the truck lanes were so dirty with diesel fuel and oil, I didn't even get out of the coach. JMHO!

GaryKD · 11-17-2010, 04:11 PM

Hi PJGMG,
For me, why I no longer use Pilot/J is:
1. I used to be able to use the truck pumps and there was a consistent fueling process that:
1A. started the truck pumps with my RV Real Value Card and my cc.
1B. I received the cash price using my RV Real Value Card and my cc.
1C. I received a discount on the fuel pumped based on the rules for the RV Real Value Card.
1D. After fueling was completed, I pull ahead and went into the store for a receipt.

2. Now my RV Real Value Card and my cc do not start the truck pumps.
2A. I no longer receive the cash price when using my RV Real Value Card at the truck pumps.
2B. I no longer receive a discount, at the truck pumps, when using my RV Real Value Card.

3. To obtain discounts and start the pump without going into the store, I must use the RV pumps. Being 63' long, this is a safety hazard.
3B. Starting the RV pump, at the RV pump is no real benefit. Pilot cuts off fuel delivery at $75.
3C. So if I want to fill my tank I need go into the store before starting the RV pump. This means I need to go into the store a second time to obtain a receipt.

Since I can not safely us the RV Pumps and the truck pump credit price is not competitive with other fueling stations the Pilot/J is low on my list for fueling options.

1ciderdog · 11-17-2010, 04:22 PM

I've had three smaller motorhomes and never considered using the truck lanes at Flying J or Pilot or Loves, etc. My present motorhome is 39 feet and I do most often tow so I understand comments about lack of space in many stations. A few questions on the truck lanes if I may:
1. Is there a minimum amount of fuel a person should take on at a truck lane? (I'm sure it would not be a good idea to make a "professional trucker" wait if I was only taking on a few gallons.)
2. Do they have a pay at the pump similar to most gas stations?
3. Are the nozzles the same or a larger version to pump out more fuel faster?
4. Are some lanes restricted solely for trucks?
Any comments or thoughts would be good. I usually take on 60 to 70 gallons of diesel. I do sometimes use Pacific Pride fuel stops but since the price is not posted I can't tell what the current price for gallon is and often will go to a location with a listed price. Thanks Bob