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Old 05-16-2021, 11:56 AM   #1
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No power in outlets unless genset is on 04 Terra

Shakedown trip sitting by the water in a new to us 04 Fleetwood Terra. We have no power to outlets or microwave unless the genset is running, except the bathroom GFCI that keeps tripping. the GFCI outlet as far as I know only protects the bath and kitchen outlets. Fuses have been checked and are not blown. In my brilliance I left the RV books at home. Any info would be appreciated.

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Old 05-16-2021, 03:49 PM   #2
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I don't know your unit, but some have a manual plug you must move from generator to park power supply. OR you have a auto transfer switch that may have a bad set of contacts or loose screw I think you may have a 30 amp cord, so one black wire supplies all power from park. Even a cheap electric tester is your best way to track power loss.
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Old 05-16-2021, 04:41 PM   #3
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https://big.nyc3.cdn.digitaloceanspa...332&focal=none

Owners manual
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Old 05-16-2021, 04:44 PM   #4
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Question,
Are you plugged into shore power ?
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Old 05-16-2021, 05:00 PM   #5
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No, not connected to shore power, we were at home drove 15 min away and parked.
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Old 05-16-2021, 05:16 PM   #6
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When you are not connected to shore power your inverter (when turned on) may supply a few receptacles with 120VAC by inverting 12V battery power. Since your genset does supply power to your receptacles you know nothing is wrong with the AC circuitry or breaker panel.
Read that online manual and learn how, when and why your RV's electrical system works.



Only one GFCI receptacle is required to protect every receptacle downstream in the circuit.
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Old 05-16-2021, 05:40 PM   #7
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Intellitec

According to the Owners Manual HarryStone posted there is an Intellitec power controller between the Generator and the Shore power. The newer RV have a similar system and I had to replace mine for the exact same problem worked on Gen but not shore power. The circuit board was bad and I had to replace the unit. Found this link to Intellitec which might be similar to yours.


https://www.rvtechmag.com/docs/EMS800_SvcManual.pdf




Good Luck!
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Old 05-16-2021, 06:40 PM   #8
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Quote:
Originally Posted by Ray,IN View Post
When you are not connected to shore power your inverter (when turned on) may supply a few receptacles with 120VAC by inverting 12V battery power. Since your genset does supply power to your receptacles you know nothing is wrong with the AC circuitry or breaker panel.
Read that online manual and learn how, when and why your RV's electrical system works.



Only one GFCI receptacle is required to protect every receptacle downstream in the circuit.
This^^, is your answer for lack of working outlets, save a few, but not for the tripping GFI.

The GFI will not reset if no power is available so if it continually trips, you know 1) there is power to the GFI from the inverter, and 2) something with the GFI is faulty or an outlet downstream from the GFI is faulty or has a faulty device plugged in.
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Old 05-18-2021, 09:28 AM   #9
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Unless you have an inverter, you only have 120v power (outlets and such) if you are plugged to shore power or the generator is running. A 2004 Terra doesn't come with an inverter, but one may have been added aftermarket.


An inverter consumes battery 12vdc power to create 120vac but often only for a few outlets. Inverters gulp battery power to do that, so the limited battery capacity of a Terra wouldn't last long or power large appliances like a microwave.
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Old 05-18-2021, 03:18 PM   #10
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A burned out water heater element can cause GFCI to trip

If your GFCI trips while connected to the generator check if the neutral wire in your cord is connected properly. Sometimes people connect the ground wire instead mistakenly.
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Old 05-19-2021, 10:22 AM   #11
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If power can't get through ATS you could bypass it temporarily. Anything over 30amps I would use split nuts and tape or screw butt connectors for appropriate sized wire instead of wire nuts. You may be able to move/remove wires around and use the ATS screw connectors. If you don't understand how to do this the you probably shouldn't.
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Old 05-19-2021, 01:09 PM   #12
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When you say the GFI keeps tripping..... are you just pushing in the reset button thinking that will restore power without having anything plugged in, or is there actually a 110 VAC item plugged in that works for a split second then quits when the GFI trips?
Trying to determine if you have an inverter or not.

No shorepower, no inverter, gen off =no electricity
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Old 05-21-2021, 08:03 AM   #13
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So we were told it had an inverter by the dealer tech...nope. Something to look into as well as solar. The GFCI so far has only tripped when the genset was on not shore power. We have a hookup site next weekend I'll have to check it then. Thanks all
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Old 05-21-2021, 09:09 AM   #14
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Many come with a small inverter located in the storage above the passenger seat to power the TV.
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