Community Forums

Vancouver Is · 03-25-2014, 11:04 AM

Yesterday while hauling my 5th the truck engine stopped and I coasted to the side of the road, flashers on. The battery light was on but the engine would not turn over.
I'm a life member and have had roadside with them for 14 years.
I told them the battery light was on and would not start.
Then comes the questions, do you need a tow,battery or or.
I thought it was a battery problem but I'm not an auto mechanic.
so the small tow truck comes and checks the battery,it's ok but you got some other big problem. I call Good Sam again and say I need a tow.
Ha too late you blew it when you asked for battery problems. No coverage.
Only $300 for the tow.
WARNING always ask for a tow, then the driver can tell you it was only the battery. It might be a good idea to have two roadside plans.

MSHappyCampers · 03-25-2014, 11:06 AM

Good advice!

Hooligan · 03-25-2014, 02:59 PM

The Roadside assistance programs provide tire, battery, 1 hr mechanic OR Towing.
My auto insurance thru USAA also covers those roadside services including towing except you make the arrangements and pay for the service and submit a claim to USAA. It costs $6 /six months. I keep that just in case I encounter one of the exclusions you discovered..

Retired and Happy · 03-25-2014, 03:52 PM

I distinctly remember one occasion when we pulled into a rest stop and could not get all the way up the entrance ramp. A call to GS got us a mechanic who changed the fuel filter, then determined it was the fuel pump. A second call to GS got us a tow to the mechanic's location. No charge to us.

On another occasion we got a tow home, then a couple dasy later we got a tow to an RV center for the work. Both tows through GS at no cost to us. And the second tow, they had to winch the MH out of my sloping drive. I don't understand why GS would not pay for the mechanic and a tow for the OP.

smiller · 03-25-2014, 04:05 PM

If an engine just quits while driving down the road it pretty obviously isn't a problem with just the battery, but anyway... Good Sam ERS covers a jump start for a dead battery, just like every other ERS. Some info is missing here.

tedgard01 · 03-25-2014, 04:18 PM

At this time, simply due to a recent purchase of a new RV, I have Good Sam's, Coach-Net and RV towing on my insurance. I usually only have my insurance towing service and Coach-Net. Regardless, these are exactly why I have both towing services. It is nice to have the backup, just in case.

Not a Clue · 03-26-2014, 11:14 AM

Quote:

Originally Posted by Vancouver Is

Yesterday while hauling my 5th the truck engine stopped and I coasted to the side of the road, flashers on. The battery light was on but the engine would not turn over.
I'm a life member and have had roadside with them for 14 years.
I told them the battery light was on and would not start.
Then comes the questions, do you need a tow,battery or or.
I thought it was a battery problem but I'm not an auto mechanic.
so the small tow truck comes and checks the battery,it's ok but you got some other big problem. I call Good Sam again and say I need a tow.
Ha too late you blew it when you asked for battery problems. No coverage.
Only $300 for the tow.
WARNING always ask for a tow, then the driver can tell you it was only the battery. It might be a good idea to have two roadside plans.

That's strange....Last summer I called GS for a jump for my MH in storage. They came out and couldn't start it. I replaced the battery and it still wouldn't start so I called GS back same day and they came back out and towed it to the dealer for me. It turned out to be the starter. GS didn't charge me anything except the extra mileage as I wanted it towed to the dealer and not the closest shop.

**JohnRR** · 03-26-2014, 01:50 PM

biker art · 03-27-2014, 04:39 PM

No problems with GS . My MH works great and never had to call for it but I did get towed 4 times with our junky Kia sportage. I also had an accident with my motorcycle and it was towed and impounded by the police due to me being transported to the hospital. I called GS about the tow charge of $350 and got reimbursed the full tow charge. Can't beat that. My only complaint is all the advertisements I get in the mail from them.