Community Forums

Ron & Dee · 05-07-2007, 12:41 AM

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Greenthumb:
Good Sam and Camping World are both subsidiaries of the parent company, Affinity, Inc. Aren't the roadside assitance offered by both companies essentially one and the same? </div></BLOCKQUOTE>

Frank & Joann,

I think you may be right. At least that's what I was told by the Good Sams salesman at Camping World.

I am leaning towards changing to Coach Net since it seems to have a pretty good report.

I am still looking for any reports on the KOA Roadside Assistance if anyone has any?

Ron

RustyJC · 05-07-2007, 03:38 AM

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Greenthumb:
Good Sam and Camping World are both subsidiaries of the parent company, Affinity, Inc. Aren't the roadside assitance offered by both companies essentially one and the same? </div></BLOCKQUOTE>
Be aware that Affinity Group is selling the Camping World stores - see HERE. I don't know how this will affect the Camping World versus Good Sam roadside assistance programs, if at all. We'll see, I guess (we've had Good Sam for years.)

Rusty

Tom N · 05-07-2007, 04:32 AM

Affinity Group sold Camping World to Freedom Roads. Affinity Group also owns Freedom Roads. This was an internal move to generate retirement cash for Steve Adams.

-Tom

RickO · 06-05-2007, 10:11 AM

I have Coach-Net and had the misforturne to have to use them on each of the first two days of my maiden voyage in my new Itasca Ellipse 40FD.

Being new, I have nothing to compare them to but here's a summary of my experience(s):

1) While warming up the coach in front of my house I checked the tires only to find that the road side inboard dually was flat! I called CN and they immediately told me I would need a new tire. They called around to find an equivalent tire and then had me call the store to give them my Visa number. When the roadside tire guy arrived, he asked why we needed a new tire at all and why he had to make a 3 hour round trip to pick it up since the shop across the street from him had several in stock. He patched my bad tire and I now have it stored in the basement.
2) The next day when starting up the grapevine on I5 near L.A., the Stop Engine! light came on. Once again I called Coach-Net and was told I would need to be towed 40 miles to a Cummins dealer. Turned out to be low coolant!

Both time the agents were curteous and I'm not sure any provider would have been any better but it was a frustrating introduction to RVing for me!

Good Luck

RickO

Hoverbug · 06-09-2007, 06:42 AM

One caveat for those relying on towing assistance provided buy the vehicle manufacturer. Read your owners manual for the details. Daimler Chrysler says... "If your vehicle becomes disabled as a result of a warrantable mechanical condition, 24 hour Towing Assistance will dispatch towing service to transport your vehicle to the closest dealership that services your brand of vehicle. If you choose to go to another dealership, you will be responsible for the cost if the extra distance exceeds 10 miles. See your Warranty information booklet for details" Nuff said! My personal experience with both USAA Auto Insurance towing & labor and Coachnet has been excellent.

Miles · 06-09-2007, 01:24 PM

I would think Coach net needs to tell their people taking calls just to dispatch and handle calls not offer opinions as to what you need. Especially having no first hand eyes on knowledge of the problem.

diandtom · 06-13-2007, 04:07 AM

I had bad service with GS and dropped it when I got home. I got AAA with RV and had bad service or no service. In Florida the guy was wrong and told me they would not change the tire on the fiver. I called back and complained and they told me the guy was wrong. They gave me half rate for next year so I am still with them. I also like the if I am riding with some else I am covered.

FLYTYER · 06-13-2007, 10:57 AM

I have Coach Net. While their price went up this year, I still like their coverages. I especially like the fact that they cover my car too.

Seon · 06-17-2007, 03:41 AM

I too have coach net. Had to use them 3 times and on each call they were very curteous and the tow trucks were dispatched very quick. I highly recommend them.