Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
RV Trip Planning Discussions

Go Back   iRV2 Forums > COMMUNITY FORUMS > General Discussion
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
Thread Tools Search this Thread Display Modes
Old 01-22-2008, 10:16 PM   #1
Senior Member
bjbkkb's Avatar
Join Date: Dec 2007
Location: Tampa, FL
Posts: 284
I joined 1000 Trails in October and paid my 2008 dues a month later. The first week of January I got another bill for 08 (different amount). When I asked 1000 Trails about why the double bills I was told I was paid up for 08 and ignore the bill. Just got another bill. While I am enjoying 1000 Trails and will not be able to afford to take my RV out at this billing rate Anyone else having issues like this with 1000 Trails?
2008 Itasca Sunstar 32 K

2005 Honda Element
bjbkkb is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free! RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 01-23-2008, 12:22 AM   #2
Senior Member
The Captain's Avatar
Join Date: May 2007
Location: Plant City, Florida
Posts: 135
bjbkkb I also received double billing for this year. I just paid one and threw the other one out Both of my bills where the same amount, just double billed.

2006 Permobil Wheelchair
The Captain is offline   Reply With Quote
Old 01-23-2008, 03:32 AM   #3
Senior Member
bjbkkb's Avatar
Join Date: Dec 2007
Location: Tampa, FL
Posts: 284
Derek, thanks. My bills are different amounts. It appears that the entry level person answering the phone at TT is someone that just walked in off the street that day. I predict more pain before it gets right
2008 Itasca Sunstar 32 K

2005 Honda Element
bjbkkb is offline   Reply With Quote
Old 01-24-2008, 03:29 PM   #4
Senior Member
Join Date: Apr 2000
Location: Crossville,TN USA
Posts: 437
Bruce, I agree that you probably will experience much more pain before you gat total satisfavtion. I am fighting with them now where in addition to my '08 bill they claim I have an outstandig amount from'07. We are on the road and they keep leavimng inadible msgs. on our home phone. I say inaudible as there is either kids chattering in the background or a loud TV playing while the woman is leaving a msg. for me.

If you go to their website they are quite proud of the fact that they have outsourced all of their billing and collection matters to Equity Financial Services. That is exactly what we need yet another outsourcing. Me thinks outsourcing will only get better when we start outsourcing politicians....Ken, '04 DSDP...
Ken Roberts is offline   Reply With Quote
Old 01-25-2008, 03:59 AM   #5
Senior Member
Rick A's Avatar
Join Date: May 2003
Location: Boerne, TX
Posts: 527
Send a message via Yahoo to Rick A
I am an Outdoor World member, just recently purchased by 1000 trails, and they overbilled me my 2008 member dues that are not supposed to increase. When I asked about transfer fees because I am considering selling my membership, they are going to double the annual dues for the new owners. I am glad they think they can purchase another organization and just change the terms of existing member contracts on a whim. My opinion is that 1000 Trails is a horable organization and only concerned with making money with no regard to member services or satisfaction. They have absolutely lost my buisness. I will say I have been impressed with their facilities and services at the preserves, but corporate managment has put a sour taste in my mouth.
2005 F-250 XLT 4X4 V-10
2006 Wildcat 31QBH
Rick A is offline   Reply With Quote
Old 01-26-2008, 10:16 AM   #6
Senior Member
Jestme13's Avatar
Mid Atlantic Campers
Join Date: Feb 2006
Location: McVeytown, PA
Posts: 2,259
Rick, I would guess Hershey is your home park ?
Just stick it out and hassle with the bill collectors, make it sort of a game and enjoy it, I do. I keep good records and have never ever paid them more then their due
Steve, Pat, Hakbar, & Root Motor

2007 National RV Pacifica 36'
Jestme13 is offline   Reply With Quote
Old 01-27-2008, 05:03 AM   #7
Senior Member
Rick A's Avatar
Join Date: May 2003
Location: Boerne, TX
Posts: 527
Send a message via Yahoo to Rick A
Since we are Outdoor World members we do not have access to TT parks. My issue extends beyond their billing issues. TT has changed operating schedules of the Outdoor World parks and the ammenities offered at the parks which has greatly compromised the way we used our membership. I emailed them once to express my concerns and it took them over a month to respond and it was a blanket response that did not even come close to addressing my concerns. Not so much as an explenation or even an attempt at an excuse to try and justify the changes. The message came across loud and clear that they do not care about me as a cutomer.
2005 F-250 XLT 4X4 V-10
2006 Wildcat 31QBH
Rick A is offline   Reply With Quote
Old 03-09-2008, 06:48 PM   #8
Senior Member
Duner's Avatar
Winnebago Owners Club
Workhorse Chassis Owner
Join Date: Jul 2002
Location: Camarillo, CA ---Back in the house after 7 yrs fulltiming
Posts: 1,617
Some follow-up on this double billing issue....

1000 Trails switched their billing process to a new 3rd party and of course they had some big glitches in the change-over. With the new system everything can be done on-line now, which helps us fulltimers -- we haven't had any problems.

I noticed that billing issues can be handled on-line now(automated email) or in writing to:

Equiant Financial Services Inc.
Attn: Collections/Dispute Department
SCOTTSDALE, AZ 85251-3352

If you have complaints about what's going on, I've found that one-on-one with the park manager will usually get you the answers, if not they can give you the name and phone number of the director/vp level.
Bill & Helen & Bella (Yorkie/Chihuahua Mix)
Last of the Chieftains, 2004 39T, W22, UP tune, Banks, Koni's, Safe-T-Plus, SMI brake
2017 Lincoln MKZ Hybrid towed 4-down, 2008 Jeep Wrangler JK]
Duner is offline   Reply With Quote
Old 02-20-2009, 11:08 AM   #9
Junior Member
Join Date: Feb 2009
Posts: 1
We want to get out of our contract, what do we do? We have bought a piece of property and will camp there.
tmoore is offline   Reply With Quote
Old 02-21-2009, 04:43 AM   #10
Senior Member
read & learn's Avatar
Newmar Owners Club
Join Date: Sep 2006
Location: Edgewater, NJ-Now touring the USA
Posts: 955
tmoore welcome to iRV2. Hang in there and someone will give you an answer
2005 KSDP 3910-----2007 Jeep Liberty

read & learn is offline   Reply With Quote
Old 02-21-2009, 05:33 AM   #11
Registered User
Fleetwood Owners Club
Join Date: Dec 2006
Location: Back in Philly for the fall heading to Sunshine before the snow flies
Posts: 1,485
red by
Post it in the classified section of IRV2
hondo122 is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Thousand Trails stevelp Camping Locations, Plans & Trip Reports 23 11-26-2007 10:47 AM
Thousand Trails UPS 34 General Discussion 11 11-08-2007 02:04 PM
SoCal Thousand Trails? SeeTheUSA Camping Locations, Plans & Trip Reports 2 08-02-2007 05:25 AM
Thousand Trails??????? Jim Martin PA General Discussion 15 09-28-2006 02:58 PM
Thousand Trails Webster Camping Locations, Plans & Trip Reports 1 07-05-2005 12:52 PM

» Featured Campgrounds

Reviews provided by

All times are GMT -6. The time now is 01:24 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2023, vBulletin Solutions, Inc.