Community Forums

Chickadee · 12-14-2008, 01:51 AM

Thanks for the responses..ALL: Yup, there was a time when service folks generally extended themselves when doing a job. Maybe I'm just getting "old man cranky", but lately, more and more service people seem not to give a darn about the quality, care and attention to the work they're performing and, in fact, exhibit distain for the customer, so, when we run into folks who approach their job cheerfully, and demonstrate good quality attention to what they're doing, AND...demonstrate extra concern for the customer by fixing other little things overlooked by the customer, and ya feel like they REALLY cared for the customer's welfare, well, then, I think ya kinda want to tip them extra even though it used to be "standard" service, now a days, I guess it's considered above and beyond. Kinda unfortunate, hey? Oh, well, like grandpa always used to say...."it ain't like the good ol days!!!!" Steve

read & learn · 12-14-2008, 02:27 AM

If you are going to give a tip and don't know which person to give it to, just say out loud here is a $5-$10 for the coffee kitty.
I do this as soon as I can even before they wash the rig and do they go over board to clean the rig.
Remember money talks, BS walks.
Cookies or candy is a common tip for nures and the aides in a hospital.

historyljc · 12-14-2008, 11:09 AM

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">you wouldn't believe the amount of people that will stiff their server. most times these people have jobs that pay well or retired and have good incomes. i guess these people think that servers should be able to live on 3 to 6 dollars </div></BLOCKQUOTE>

You wouldn't believe the number of servers that stiff their customers with some sorry service and then expect and 18 to 20% tip. I'm sorry, the customer is not the one that sets the wages for the business employees. How is it the customers fault that restaurants are paying lousy wages and then expecting the customer to pick up the slack on top of already expensive meals.
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content"> On the occasion that I have received poor service, I will leave a nickel or dime on the table so that will know that we did not forget the tip. </div></BLOCKQUOTE> I'm with Ken on this one.

For my motorhome service, I treat them the same as anyone else who does a service for me, I tip a job well done.

Bob O · 12-14-2008, 12:40 PM

I am a bad tipper for recieving bad service and I will let the manager know on the way out.
I am a good tipper for good service.
Exceed my expectations and I am a great tipper whom I hope they will remember when I return, and I will also let the management know how great they are.
This goes for restaurants, MH service etc.

Bob O

GaryKD · 12-14-2008, 03:30 PM

I tip the tech and sometimes the service writer. As previously posted, it all depends on the quality of service provided. After three years of taking the coach to the same dealer, the techs and service writers know me and I almost always get a very warm welcome and really good service.

RedneckExpress · 12-15-2008, 08:54 AM

Still trying to figure how to tip myself.... I do all my own maintainence and repairs..... We do do a 10% tip at a restaurant if the server has gone way out of their way and over the top, otherwise no tip.

historyljc · 12-15-2008, 09:46 AM

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Still trying to figure how to tip myself. </div></BLOCKQUOTE>
Take off your shoes, prop your feet up, relax and sip on a cold beer.

RedneckExpress · 12-15-2008, 11:33 AM

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by historyljc:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Still trying to figure how to tip myself. </div></BLOCKQUOTE>
Take off your shoes, prop your feet up, relax and sip on a cold beer. </div></BLOCKQUOTE>

Sounds like a good idea to me

beaverjim · 12-15-2008, 02:28 PM

i'm sure sorry some took my post the wrong way.
i would not think any body would tip for poor service. i was talking about recieving exceptional service and then stiffing that person taking care of your needs. while trying not to dwell on this subject but when it comes to the hospitality industry, if restuarants paid wages comparable to other proffesions, boy would some complain about about the menu/drink prices.
at least with the present system you do have the recourse of not paying for what you didn't get! (service) sorry to tick some of you off but most do understand. especially if you've ever been involved as an owner. jim

Old Snipe · 12-15-2008, 04:01 PM

I tip my RV service tech about a $20 bill every time he works on my MH. He knows me well and always says hello whenever I'm in the dealership. I've had many times where I've been able to pick his brain on a MH issue that I'm trying to work out on my own. He's gladly taken the time to walk me through a repair job.

I also remember the service writer with a nice bottle of a good adult beverage at Christmas time. He's squeezed me in a couple of times right away when they were all booked up solid.

I'm happy and they are appreciative, too.

Best Regards!

RedneckExpress · 12-16-2008, 07:35 AM

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by beaverjim:
i'm sure sorry some took my post the wrong way.
i would not think any body would tip for poor service. i was talking about recieving exceptional service and then stiffing that person taking care of your needs. while trying not to dwell on this subject but when it comes to the hospitality industry, if restuarants paid wages comparable to other proffesions, boy would some complain about about the menu/drink prices.
at least with the present system you do have the recourse of not paying for what you didn't get! (service) sorry to tick some of you off but most do understand. especially if you've ever been involved as an owner. jim </div></BLOCKQUOTE>

Jim, I've always had a position when it comes to the wages paid at restaurants to servers and servers complaining about said wages.

It goes as such:

"If you don't like the pay, get a DIFFERENT JOB. If you do something extraordinary, I'll tip you, but don't except to get a tip for just doing your JOB."

FatDog · 12-16-2008, 08:23 AM

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">... "If you don't like the pay, get a DIFFERENT JOB. If you do something extraordinary, I'll tip you, but don't except to get a tip for just doing your JOB." </div></BLOCKQUOTE>
Agreed, but 'doing your job' has a large range and that is where the tipping comes in,

the guy who rings me up at Sears, or who puts a couple tires on my vehicle does it happily i guess,
but hopefully the waitress, who when my family and I sit down for a nice meal, goes the extra mile. Its the very little things she does ... like a smile, helpful suggestions, and friendly, relaxed graciousness, that make the waitress different then the guy working at the corner bookstore. That is why typically we tip waitresses. Those meals out with the family are effected so very much more by the service you get, as versus when my truck gets new tires.

I tip too much to the help at restaurants perhaps, but when they are 'just doing their job' it can really help make the evening. And I appreciate that.
My truck leaves the service bay happy as a clam no matter what.

CoastieSCPO · 12-16-2008, 08:41 AM

Old Snipe hit the nail right on the head. When you get really good, personal service such as he did, a good tip is appropriate and obviously appreciated by the tech guy. And, I must say, those old snipes certainly know how to get things done!

Bob

RedneckExpress · 12-16-2008, 08:41 AM

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by FatDog:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">... "If you don't like the pay, get a DIFFERENT JOB. If you do something extraordinary, I'll tip you, but don't except to get a tip for just doing your JOB." </div></BLOCKQUOTE>
Agreed, but 'doing your job' has a large range and that is where the tipping comes in,

but hopefully the waitress, who when my family and I sit down for a nice meal, goes the extra mile. Its the very little things she does ... like a smile, helpful suggestions, and friendly, relaxed graciousness, that make the waitress different then the guy working at the corner bookstore. </div></BLOCKQUOTE>

The extra Mile is what gets the tips. Smiling, being friendly, helpful suggestions, are part of what should be expected of anyone working in a food service establishment as regular conduct, that's the core service concept that your job is based around. Taking orders and handling money is only a side function.

Doing the opposite in most cases will result in me chatting directly with your manager in an effort to help you off to find a new job, depending on rude or ineffective you were.

I worked 8 years in Retail Grocery, got exactly zero tips. Wife-to-be works (Still works) in a pizza restaurant, she works kitchen, very rarely sees tips, she's been there nine years.

She doesn't expect to get tipped for doing her job. When she does see a tip, its usually because she did something well out of the ordinary.