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04-01-2019, 02:09 PM
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#43
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Senior Member
Join Date: Jan 2017
Location: Titusville, FL
Posts: 5,160
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Quote:
Originally Posted by Farkey
stuccosteve,
All I had to do was agree to pay the deductible, which was $500, but in reality he said $250 would be fine as he padded some of the labour costs to cover this.
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Really? And we complain when our insurance rates go up.
__________________
When seconds count, the police are only minutes away.
2023 Grand Design 2600RB, 2022 F-350 King Ranch tow vehicle, Titusville, FL when not on the road
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04-01-2019, 02:35 PM
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#44
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Senior Member
Join Date: Jan 2018
Location: Capistrano Beach, California
Posts: 4,465
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The calls to get a lawyer involved are off the mark, IMO.
There are really three different issues facing the OP. First, there is the question of whether or not the damage was caused by a malfunction of the car systems. If so, this issue would lead to coverage by the car's warranty with all costs of repairs or replacement carried by the manufacturer. This is the area where it may be difficult and costly to prove the case. Lots of research and follow-up on similar issues with that car. This may or may not end up in court, but it would certainly put a financial burden on the OP and would require an attorney who might take the case on contingency. Regardless, it would likely be a long time before settlement is reached. Threatening to involve a lawyer is only useful if the OP chooses to go down this path.
Second issue is whether or not the damage is as extensive as described. This can be pursued without a lawyer and, in the long run, could benefit both the OP and the insurance company. In this situation, the OP is "fighting" to convince the insurance company to reconsider the damage and proceed with repair rather than total the car. The manufacturer is not involved, though the dealership may be as they are the ones that determined the damage. Tough to prove without outside "experts" to assess the damage as much of what has been posted is subjective.
The third issue is settlement amount from the insurance for replacement. Again, no lawyer necessary or desired. This is done, as many have mentioned, through homework and research of prices of cars of equal quality and condition. Classic battle between insurer and insured that many have gone through.
Bottom line, the OP will decide which issue to pursue, and a lawyer is not always the best resource to call up.
__________________
Larry, Eileen, and Finley
2004 Alpine 36FDDS
Third motor home, first Alpine, no need for another.
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04-01-2019, 08:46 PM
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#45
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Senior Member
Join Date: Aug 2001
Location: North America somewhere
Posts: 30,655
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Just a thought; my neighbor bought a 2019 Jeep, she was going to town, opened the driver door, then noticed 2 windows were partially open. She took it to the local Jeep dealer who diagnosed the problem and found one of the computers was faulty.
__________________
2000 Winnebago Ultimate Freedom USQ40JD , ISC 8.3 Cummins 350, Spartan MM Chassis. USA IN 1SG 11B5MX,Infantry retired;Good Sam Life member,FMCA. " My fellow Americans, ask not what your country can do for you, ask what you can do for your country. John F. Kennedy
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04-01-2019, 10:37 PM
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#46
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"Formerly Diplomat Don"
Newmar Owners Club
Join Date: Apr 2005
Location: Moorpark, Ca.
Posts: 23,922
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I have a question.....what proof does the dealer have that an electrical malfunction didn't cause the sunroof to open during the electrical mishap. I know everyone says to get an attorney, but in this case, you might think about it.
Often these companies try to intimidate you into thinking they're not responsible....many fold and walk away. I would demand that they prove to you that the window was open and not caused by an electrical malfunction that caused it to open.
__________________
Don & Mary
2019 Newmar Dutch Star 4018 (Freightliner)
2019 Ford Raptor
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04-01-2019, 10:39 PM
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#47
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Senior Member
Freightliner Owners Club
Join Date: Aug 2010
Location: IOWA
Posts: 549
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Don't be afraid of using the lawyer card, a good adjuster's first loyalty is to his employer and will try to save his company money. Too many people think they are "stuck" with their first offer. I would definitely get the car in my possession or stored where I have control of my property. Good Luck
__________________
Loren - Sarah & Sammy the Flying Sheepadoddle
2023 Dynamax 28SS Ram
2023 F 150 Tremor
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04-01-2019, 10:50 PM
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#48
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Senior Member
Join Date: Oct 2016
Posts: 1,858
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Quote:
Originally Posted by Ljwt330
The calls to get a lawyer involved are off the mark, IMO.
There are really three different issues facing the OP. First, there is the question of whether or not the damage was caused by a malfunction of the car systems. If so, this issue would lead to coverage by the car's warranty with all costs of repairs or replacement carried by the manufacturer. This is the area where it may be difficult and costly to prove the case. Lots of research and follow-up on similar issues with that car. This may or may not end up in court, but it would certainly put a financial burden on the OP and would require an attorney who might take the case on contingency. Regardless, it would likely be a long time before settlement is reached. Threatening to involve a lawyer is only useful if the OP chooses to go down this path.
Second issue is whether or not the damage is as extensive as described. This can be pursued without a lawyer and, in the long run, could benefit both the OP and the insurance company. In this situation, the OP is "fighting" to convince the insurance company to reconsider the damage and proceed with repair rather than total the car. The manufacturer is not involved, though the dealership may be as they are the ones that determined the damage. Tough to prove without outside "experts" to assess the damage as much of what has been posted is subjective.
The third issue is settlement amount from the insurance for replacement. Again, no lawyer necessary or desired. This is done, as many have mentioned, through homework and research of prices of cars of equal quality and condition. Classic battle between insurer and insured that many have gone through.
Bottom line, the OP will decide which issue to pursue, and a lawyer is not always the best resource to call up.
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it sure sounds like a lawyer is going to be needed to keep the ins. co. honest, this go's for the dealer also. I think they are low balling this guy and hope he just goes away. the insurance co. needs to get a couple independent appraisals to see if the damage is really that bad .probably to late now that its set for 6 weeks or more. it could have been dried out with a dehumidifier. like i said the lawyer word will probably really get them jumping to help this guy.
Jay D.
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04-02-2019, 08:26 AM
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#49
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Senior Member
Join Date: May 2017
Location: Metamora, MI
Posts: 5,518
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Note that the sooner the vehicle is dried out (which likely will require the carpet to be at least lifted for ventilation) the more likely limited damage.
__________________
2002 Newmar Mountain Aire Limited 4370 w/ Spartan K2 and Cummins 500hp
ASE Master Certified (a long.....time ago...)
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04-02-2019, 12:29 PM
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#50
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Senior Member
Join Date: Oct 2016
Posts: 1,858
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Quote:
Originally Posted by Dav L
Note that the sooner the vehicle is dried out (which likely will require the carpet to be at least lifted for ventilation) the more likely limited damage.
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yep the dealer or owner should have had the seats and carpet and padding removed, then any standing water wiped dry, then a dehumidifier put inside for several days. then evaluated for any problems.
Jay D.
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04-02-2019, 12:57 PM
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#51
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Registered User
Join Date: Oct 2016
Posts: 2,078
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I pay a little more and a stated value for my vehicles and Tuscany
The OP reminds me why
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04-02-2019, 01:14 PM
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#52
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Senior Member
Join Date: Jul 2017
Location: Michigan
Posts: 1,010
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Quote:
Originally Posted by HJLowell
I say the car will be re sold by a dealer for full retail price.
He was Smiling All the time.
$10 thousand $s in his pocket.
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With a salvage title? Not likely.
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04-02-2019, 03:41 PM
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#53
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Registered User
Join Date: Oct 2011
Posts: 2,183
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Quote:
Originally Posted by steve52
With a salvage title? Not likely.
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Could be Steve
It would certainly depend on what whomever buys the car pays for it.
And I have seen dealers sell cars like this for amazing prices even with a salvage title.
Dealers are in business to make $s.
Lots of $$$s
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04-03-2019, 05:48 PM
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#54
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Senior Member
National RV Owners Club
Join Date: Aug 2017
Location: Madison, In.
Posts: 449
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Most newer BMWs have the computer control on the drivers side under the rear pillar in the trunk area. They are not moisture proof. If they even get a small amount of water on them the car will do crazy things. Ask any window tinter familiar with BMW. A couple of squirts from a hand spray bottle being squeegeed down into that corner without a towel there to catch it and you are toast.
The good part is if you put the car in the sun and let it dry out a while everything will be fine.
2014 and up Grand Cherokees and Durango have the same issue with the front windshield.
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04-07-2019, 03:08 PM
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#55
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Registered User
Monaco Owners Club
Join Date: Nov 2017
Posts: 1,493
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Quote:
Originally Posted by stuccosteve
I should note that during the time I was near the car, approximately a entire week, it seemed fewer fault codes were present.
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Put a REAL dehumidifier in the car, set it to continuous operation, feed the electrical cord through the sunroof or whatever, and leave it out in the sun all day long for several days.
Have the dealer clear all codes when you think it's done and then re-evaluate the situation. If you park it in the sun with the windows closed and you get condensation on the the inside of the windows you still have moisture in the car.
Just so you know, when I repair circuit boards or design circuit boards, when done every one gets submerged in 60c water and ultrasonically cleaned. If you look at many circuit board factories you will see they often have row after row of dishwashers. This is where they put the circuit boards after they have been assembled for cleaning.....
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04-07-2019, 03:52 PM
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#56
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Junior Member
Join Date: Aug 2015
Location: Lititz Pa
Posts: 19
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Quote:
Originally Posted by poppyof5
I still can't get my head wrapped around the sun roof being open an inch and somehow got enough water into sealed electrical connections to make that much trouble.
Did I miss something? 20 mph winds blowing from the back to front of the car? Just confused.
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Many of the control modules ie engine transmission air bag etc are mounted on the floor under the seats. If water intrudes into these modules it can impact there function, which apparently is what happened with this fellow. Modules and wiring along with carpet would have to be replace to insure a permenant repair. In the case of a BMW I would bet the modules are several thousands of dollars, thus the total loss.
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