Originally Posted by JD and Me
Hello, My husband and I just found this site and hopefully it will be more helpful than the current site we use "heartlands owners forum". We are just beginning our new life full time RVing. Bought a brand new Cyclone toy hauler and are SO disappointed. Over 69 warranty issues so far and counting.
The "heartland" web forum will not allow you to complain or warn potential buyers of the problems we have had. Hopefully we can get the word out here on this forum. Excited to see what advice and tips we can learn from you all and hopefully make some new friends.
Safe Travels, hope to see you on the road.
Jay and M
There is a lot of information here from many seasoned RV Veterans.
They are all willing to help.
If you read this forum, you will find that while a large number of warranty issues are not normal in other industries, they are NOT unusual in the RV industry. There is just NOT the quality standards or qualtiy inspections across the board as in the, let's say the automotive industry.
Many here advocate buying used for that very reason.
It seems that most companies will stand behind the warranty and will get things fixed.
It is the expectation that all is "right" when it leaves the factory that
will never be the same. The industry has a lot of catching up to do
and has made great strides in recent years.
Hang in there.
You will see the time you can fully enjoy your purchase.