I have owned a Cougar, a Keystone product and I currently own a Cedar Creek 5ER. I have stated that I will never own another Keystone product ever again no customer support or service at all. Forest River has phone numbers and e-mail address for you to use to contact customer support personnel.
They all have issue it is what happens after you buy one that counts. My 5ER is out of warranty and I have had some LED lights fail. I contacted Cedar Creek customer service and they step up and provided support for these lights.
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Jim & Jill
Sold: 2010 318SAB Cougar:New: 2016 Cedar Creek 34RL. 2008 Dodge 6.7LCummins the original 6.7L engine, w/68RFE Auto
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