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08-22-2014, 09:00 PM
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#1
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Junior Member
Join Date: Feb 2012
Posts: 14
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Pilot Flying J Scam WARNING!!!
BEWARE when buying fuel with your Pilot Card @ Flying J. We purchased fuel today in Fernley NV at Flying J 1005 for our RV using our Pilot Card for $216.00 and 45 minutes later a sale for over $762.00 was charged to our card at a totally different pump than the one we used.
Good Sam needs to do some homework here and check these folks out. RV Owners are requesting these cards because of Good Sam Stamp of approval. Needless to say our card will now be cut up! Been traveling for 15 years and this a first!
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08-22-2014, 09:05 PM
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#2
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Senior Member
Join Date: Aug 2013
Location: Florida
Posts: 1,111
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Wow! Do you have a Pilot credit card? I have a Pilot card but its just for points.
__________________
Finally!!!
Shawn and Donna
2014 Entegra Aspire 42RBQ, 2016 Mazda MX5 Miata
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08-22-2014, 10:40 PM
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#3
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Senior Member
Join Date: Sep 2009
Posts: 554
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That's horrible and there is no way to now prove which pump you should of been charged on. Bad enough we get robbed by the high prices as it is. Thanks for the warning.
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08-22-2014, 10:41 PM
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#4
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Senior Member
Country Coach Owners Club
Join Date: Dec 2010
Posts: 7,803
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It could have happened in your local 7/11 or any other store including your favorite Starbucks.
Don't go putting out a scam alert on something that could happen anywhere, and don't blame Flying j.
Bet you haven't called FJ yet and let them find out what happened.
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08-22-2014, 10:49 PM
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#5
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Senior Member
Winnebago Owners Club Freightliner Owners Club
Join Date: Sep 2008
Location: Shadow Hills,CA 91040
Posts: 3,038
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I have the card from and a Pilot/ flying J account. I have never used them because if their high fuel prices.
Thank for the heads up !
__________________
NOTE; I am not responsible for typos, poor grammer or misspelled word !
04 Itasca, Meridian 34H, 330 Cat/2003 CR V Toad
1933 Ford 3 Window,as seen in Bye Bye Birdie
Pvt. E1 Retired, Shadow Hills,Ca.
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08-23-2014, 06:23 AM
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#6
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Senior Member
Newmar Owners Club Workhorse Chassis Owner
Join Date: Oct 2007
Location: Michigan
Posts: 5,692
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Credit card fraud can happen anywhere. It just can't be blamed on Flying J/Pilot. All it takes is a simple call and report the problem and I'm sure it will get resolved. Do you have your receipt????? If so it should be a no brainer and I'm sure they have video cameras around that could catch the person that did this.
As far as the so called high prices they charge I have yet to be to any locations that are within a penny or two of what other stations charge. Come on fuel lanes that are easy access, overnight parking (no charge) if you want to stay, convenience store if you need it, a restaurant if you don't want to cook something and just off the highway to accommodate you.
__________________
Steve & Sally / Hudson Our Little Pom / Heidi, Houston & HiTee Forever in our Hearts
04 NEWMAR MACA 3778 W22 / 05 PT Vert
Michigan (Summer) Michigan (Winter For Now)
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08-23-2014, 06:28 AM
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#7
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Senior Member
Thor Owners Club Ford Super Duty Owner
Join Date: Apr 2012
Location: Wherever the rig is parked
Posts: 8,092
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Just for clarification, was the card you used the Pilot/Flying J RVPLUS Charge Card where you have to enter a 4 digit "Control Number" at the pump?
__________________
Bruce Dickson 2013 Thor Challenger 37GT, 5 Star Tune, Safe-T-Plus Steering Control with Air Trim, Roadmaster front and rear Sway Bars, SuperSteer rear Track Bar, Crossfires, 2018 Honda CRV . Full timers since Jan 2012.
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08-23-2014, 06:31 AM
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#8
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Member
Join Date: Feb 2014
Posts: 93
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Scam
I agree with Steve N Sal, can happen anywhere. My son had cash taken out of his account from a bank at their debit machine while he was using it. Someone put a small wireless camera to catch his password, and they had a scanner to remotely scan his card while in his hand. Bank took care of it. Jut let them know and show them your receipt and they will do what is right. Do not travel near to many Flying Js, but if their prices are comparable and you can park there, then who would not mind paying more for the convenience. Just my opinion. Or is that JMO? Peter
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08-23-2014, 06:44 AM
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#9
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Moderator Emeritus
Country Coach Owners Club Freightliner Owners Club
Join Date: Sep 2004
Location: Glen Allen, VA
Posts: 7,902
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We have used our P/FJ Good Sam charge card for the past 3 months from east coast to west coast with no problems. However, the only thing I do not like about the process is not getting a printed receipt at the pump. I always write down the gallons and total price and it has always agreed with what appears on the statement. But I would like to get a receipt at time of sale.
__________________
2007 Country Coach Allure Siskiyou Summit, sold/traded Nov. 2018.
2019 Grand Designs 384GK-R 5th wheel. Glen Allen, VA
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08-23-2014, 06:49 AM
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#10
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Senior Member
Fleetwood Owners Club
Join Date: Jun 2009
Posts: 4,031
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Call the manager at Fernley (775) 575-5919
Corporate Office:
Pilot Travel Centers LLC
5508 Lonas Drive
Knoxville, TN 37909
1-800-562-6210
Customer Service Call Center
1-877-866-7378
We have extended our customer service call center hours to better serve you!
We're now open 8:00am - Midnight EST Monday - Saturday.
RV customer related questions/concerns can be emailed directly to rv@pilotflyingj.com.
For the OP did you swipe the card at the Truck or RV Pumps?
Or inside at desk.
__________________
99 Discovery 34Q ISB
2014 MKS AWD EcoBoost Toad
Fulltime Since "99"
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08-23-2014, 06:55 AM
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#11
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Senior Member
iRV2 No Limits Club
Join Date: Jun 2006
Location: Naples, Fl.
Posts: 1,303
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Quote:
Originally Posted by dons2346
It could have happened in your local 7/11 or any other store including your favorite Starbucks.
Don't go putting out a scam alert on something that could happen anywhere, and don't blame Flying j.
Bet you haven't called FJ yet and let them find out what happened.
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X2. Fraud, theft, error, but NOT a scam.
__________________
Camping Rig: 2006 Outback 27 RSDS--
2005 Dodge 3500 - Dually- Cummins
Full time since June 2006
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08-23-2014, 07:02 AM
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#12
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Senior Member
Newmar Owners Club Workhorse Chassis Owner
Join Date: Oct 2007
Location: Michigan
Posts: 5,692
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Quote:
Originally Posted by smlranger
We have used our P/FJ Good Sam charge card for the past 3 months from east coast to west coast with no problems. However, the only thing I do not like about the process is not getting a printed receipt at the pump. I always write down the gallons and total price and it has always agreed with what appears on the statement. But I would like to get a receipt at time of sale.
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I have only had the problem of not getting a receipt at the pump maybe twice and if it happens just park in the designated RV area or off in the truck area go inside tell the cashier the pump number you used and they'll print you a receipt on the spot. I always get a receipt before I leave. The pump printers do run out of paper once in a while.
__________________
Steve & Sally / Hudson Our Little Pom / Heidi, Houston & HiTee Forever in our Hearts
04 NEWMAR MACA 3778 W22 / 05 PT Vert
Michigan (Summer) Michigan (Winter For Now)
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08-23-2014, 07:15 AM
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#13
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Senior Member
Join Date: Apr 2010
Posts: 1,295
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I agree with you. I can't tell you how many times I have filled up at a Pilot/Flying J and then gone down the road to find another station that was .02 cents less a gallon. Of course with my card I think I get .05 cents a gallon off the advertised price and a clean restaurant and clean bays and easy in and out and propane if I need it. But I suppose that there is no cost associated with those conveniences.
__________________
Pcurt
2007 Fleetwood Bounder 38V
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08-23-2014, 07:22 AM
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#14
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Moderator Emeritus
Country Coach Owners Club Freightliner Owners Club
Join Date: Sep 2004
Location: Glen Allen, VA
Posts: 7,902
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Quote:
Originally Posted by Steve N Sal
I have only had the problem of not getting a receipt at the pump maybe twice and if it happens just park in the designated RV area or off in the truck area go inside tell the cashier the pump number you used and they'll print you a receipt on the spot. I always get a receipt before I leave. The pump printers do run out of paper once in a while.
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Well there are a lot of pumps with no paper then. We've bought nearly 900 gallons of fuel at Pilots and J's and none of them printed a receipt. Frankly, one of the main reasons I have the card is for the convenience of not having to go inside and stand in a line for a receipt when there is usually only one cashier.
__________________
2007 Country Coach Allure Siskiyou Summit, sold/traded Nov. 2018.
2019 Grand Designs 384GK-R 5th wheel. Glen Allen, VA
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