In the motorhome I just bought I have been having all sorts of power related issues when attached to shore power. I only had AC if I shut down the charger section of the inverter. The dealer had put in 2 new aux batteries and wired them wrong. The inverter/charger would see low battery then go immediately into overload, then recyle including a reset of the AC system. They had wired the inverter/charger leads to a single 6 volt battery! Once I fixed the wiring all is well. I am going to call them today since they kept telling me it was the source power that was the issue.
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I have heard of dealers doing this.... One of the problems I have is that having played with electroincs for going on 50 years now hooking up batteries to me is all but instinctive.. The odds I will hook them up wrong is very low.
BUT.. that was not always the case and I Have made errors of that kind in the past (Just over 50 years ago). Many dealers do not properly train their technicians.. They just assume that since "the old man" knew how to fix his car.. The young kid does as well... Not true.. I mean if I did not know what to do it was a LONG WALK to the nearest repair.... SO I learned how to do it on the side of the road or out on the "Back 40" as farmers might say.