This thread is off the rails because the OP did not clearly state his difficulty in the initial post, but many responders didn't carefully read the post anyway- which is not uncommon. . And then it took until post #12 until he did clarify.
The fact is that CoachNet's Roadside Assistance is unchanged, still excellent, and broadly available on an unrestricted basis. CoachNet's service contracts were of questionable quality right from the start, received bad reviews, and AFAIK were always available only through dealers.
John & Diane, Fulltimers. RVM103 NHSO
On the road since June '12 with Lincoln, the guard cat.
2002 Dutch Star 40, Freightliner, Cat 3126, 2004 Element