Community Forums

azloafer · 06-21-2010, 03:47 PM

Quote:

Originally Posted by owl

We are picking up our first motorized RV (2005 Winnebago Aspect) in a few days & have been pushed by the dealer to buy their extended warranty. They kept saying that the company would refund all the money if the warranty was not used. (Sounds too good to be true - not to mention that we can not see that on any of the information given to us.) The company was "USA Travel Care" which is apparently under the flagship of American Guardian Warranty. We're currently leaning instead toward the Good Sam extended warranty. However, it does not include roadside service. Then of course, there's normal insurance which we'll probably get with our State Farm provider. So that makes THREE insurance policies. Ugh. Sound about right?

I hope we can afford to put gas in it.

Lela/owl, Bill and Chase the Shih-Tzu

I have Good Sam Road Service ($80) for one good reason. It is one of the few (maybe only) companies that has unlimited miles towing included! I also have State Farm. I have an extended warranty from a dealer, but I am attempting to cancel it for a refund and get Good Sam extended coverage. Our coach only has 7,000 miles on it, but we are the second owners. I had wind and glass damage to the tune of $4500 and State Farm paid it all. They even paid for someone to come out and tie my awnings to the roof for transport. The dealer picked the coach up and did the repairs.

I started the cancellation of the dealer's warranty (service contract) in December and here it is in June and I am still fighting for the refund. Every Time I complete a requested item they find something else they need...like notarized statements from the dealer, etc. I have documented everything and I add each request to the letter that I send to the warranty company. At first I didn't get any help until I added to the letter that I would take this matter to the Better Business Bureau. They now say that I have complied with everything and the check should be cut on July 1st. They claim that it will be refunded from back in December...we'll see.

Anyway, I would stick with Good Sam road service and GS extended service plan and also State Farm. The only other company that seems to have a good reputation for a warranty and road service is CoachNet. Happy travels, Joe

buck62 · 06-21-2010, 04:20 PM

The purchase of a service contract is really a personal thing and how confortable you are if a major repair is needed. As far as road service, I would go with Coach-Net they are what the manufacturer use for their chassis warranty. They offer unlimited towing to a qualified repair center and have certified technicians you can talk to about your break down and understand RV's. If you do a search for Good Sam's road service, you will find a lot more complaints about long waits and wrong tow truck being sent ect.

owl · 06-22-2010, 09:09 AM

Buck62,

What a very timely post. Last night we switched and decided to go with Coach-Net Roadside assistance instead of Good Sam. I found some of those complaints you were talking about. I'm sure many have had good luck with Good Sam, but our second final decision

is to go with Coach-Net.

Lela, Bill and Chase the Shih Tzu
Anxious to get those new tires and get On The Road!