Originally Posted by rk911
while i generally agree that not much needs to be done to a fiberglass roof (see my earlier post) IMO (and i only play lawyer on the interweb) Dav L’s post has several potential gotchas points for RV owners that favor warranty issuers or RV mfgs.
- define causal effect and then have the RV owner prove that whatever action he/she did to the roof was not a causal effect to whatever damage resulted from said action. the burden is on the plaintiff.
- same with ‘workman like manner’ although i suspect that might be a lesser burden.
The reality is lawyers are very seldom involved with these issues. The great majority of time, the service manager makes the call and he/she really doesn't have the need to piss off his customer, especially when the manager puts on the shoes of the customer and sees that the Paint had nothing to do with why the AC was leaking (unless the AC was removed during the painting). There is a good amount of common sense and logic that prevails.
And if the case gets out of hand at the dealer, then the OEM (the warranter) is the next issue. If the fiberglass roof is delaminating (which is really what the warranty is for) then the OEM is going to be involved anyway. Again, common sense most always applies and the OEM has no good reason to piss off the customer either.
If that still is a problem, then a quick lawyer note or call will suffice.
If it goes beyond that (99.9% never get this far) then yes, an ASE certified expert in paint / body gets called in to tell the judge the poor customer is being taken advantage of by the big fat cat OEM. The judge will very likely take the side of the customer unless the customer has no expert testimony that is credible.
I have been on all sides, all stages of these issues many a time in my old day jobs.
If you feel the compelling need to paint (for cosmetics really), then use auto quality primer and paint and do a pro job and enjoy the shine. Just don't slip off when it's a little wet....a much higher probability than the Warranty getting wacked due to a paint job.