I just got my Dometic Refrigerator repaired (recall/warranty) as it lost ammonia and needed the cooling unit replaced. When I went to pick -up my coach, I was informed I needed a new 110 heating element. The repair shop couldn't remove the heating element and claimed it had seized to the cooling unit. The part cost $48.50.
I feel that when the company says that they are willing to fix my refrigerator that they mean the unit will be returned to it's original state. The heating element was not defective before my unit went out of service. I feel I shouldn't be held responsible for a part that couldn't be seperated from the bad unit. Yet it appears I was.
I e-mailed Dometic Customer Support and got a generic response of nothing
related to my issue. Dah!
Do you think I should have to pay for this?
2003 Damon DAYBREAK Model# 3275 // 2003 P32 Workhorse Custom Chassis, 8.1L Vortec 8100,180 Thermostat, .045 SP Gap, SuperSteer Rear Track Bar, Roadmaster Front Spreader Bar, SuperSteer Bell Cranks, Koni FSD ,,,