Is it new or used?

[EyezOpen]

Originally Posted by eastern1

Heard from the sales manager a while ago and he was very apologetic and said the business manager should have put the exact mileage on the sales contract from the beginning. He stated that the coach was driven there and was taken to a roundup by the dealership but never slept in. He said he would do a complete fluid change and give me my first service free and start the warranty from the date I picked it up and not from the mileage date. So I think they made an error and are willing to do the right thing including refund my money if I choose.

I am definitely planning on doing a personal walk through and orientation before I leave the lot. That is a given and they expect me to as well. Thanks

If the above is true... that is the purchase agreement stated 0 miles at the time of the contract being printed you signed and then returned to the dealership that contract is legally null and void.

A purchase contract is truly one of the only documents that a legal document between you and the company.

https://jalopnik.com/what-to-do-if-a...-on-1795217709

https://www.nhtsa.gov/equipment/odometer-fraud

Beyond all that it is entirely possible it was a huge communication error, with no ill will intended. Errrors of this nature occur with more frequency that is known...

[twinboat]

I have bought new cars that didn't have " 0 " miles on them.

Who would write that up that way.

[eastern1]

Originally Posted by EyezOpen

If the above is true... that is the purchase agreement stated 0 miles at the time of the contract being printed you signed and then returned to the dealership that contract is legally null and void.

A purchase contract is truly one of the only documents that a legal document between you and the company.

https://jalopnik.com/what-to-do-if-a...-on-1795217709

https://www.nhtsa.gov/equipment/odometer-fraud

Beyond all that it is entirely possible it was a huge communication error, with no ill will intended. Errrors of this nature occur with more frequency that is known...

An error seems to be the case. I made a quick flight here to check it out personally and was happy with what I saw. The coach is in "new" condition" from my perspective, hasn't been slept in to toilets used. I was happy with what I saw and they threw in a chassis service. They always said I could have my money back if that is what I wanted so they aren't trying to pull a fast one. Deal done!

[EyezOpen]

Originally Posted by eastern1

An error seems to be the case. I made a quick flight here to check it out personally and was happy with what I saw. The coach is in "new" condition" from my perspective, hasn't been slept in to toilets used. I was happy with what I saw and they threw in a chassis service. They always said I could have my money back if that is what I wanted so they aren't trying to pull a fast one. Deal done!

Good for you it is a good thing it worked out well. Just as there is a few misguided dealers there are also misguided customers and both can make it miserable for all. Enjoy your new ride you worked hard for it im quite sure.

[azpete]

the mfg factory warranty usually starts when the coach is titles, the chassis warranty starts with the stated mileage. at least that's the way we did it in illinois. test drives, and just driving it to shows add mileage. if its excessive, the dealer should show some consideration toward the buyer. it happens all the time. i have never seen as new motorhome with zero miles.