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Old 07-21-2017, 08:51 AM   #1
Junior Member
Ford Super Duty Owner
Join Date: Feb 2017
Posts: 7
Unhappy KD3000 satellite dish failure

My KD3000 shut down when I was rolling in the tracking mode. Its warranty had expired a month earlier. When I depress the control toggle for three seconds the right status light comes on for 5 seconds in 5 second intervals displaying both green and red. After talks with King Controls, replacement of a large circuit board and testing by myself and others too numerous to mention, it won't conduct a search. The first King tech told me I should replace the main circuit board ($395) but if it didn't work I would be charged a $45 restock fee. His words were prophetic, and I'm still waiting on the refund. The new board allowed a search but would not lock on to a satellite and gave the same status response as before. The smaller board is just as expensive. The second tech told me that if they "recommend" a replacement part that fails to solve the problem there is no restock fee. I know that isn't so. However, I would be able to buy a new unit soon at the rate I am going, so I'm planning to give up the fight. I will do without the tracking feature and replace it with a Winegard Carryout G2+ soon unless someone offers a solution. I hear I'm not the only one having problems with the KD3000, so maybe I can sell it cheap for parts.
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Old 07-21-2017, 09:58 AM   #2
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Join Date: Nov 2002
Location: Columbus, MS
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Hi ! Welcome to IRV2! We're sure glad you joined the gang!

Hope you get your problem solved! Keep her between the ditches!

Good luck, happy trails, and God bless!
Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
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dish, satellite

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