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Old 07-23-2019, 06:50 PM   #1
Join Date: Aug 2018
Posts: 43
Kwikee 2 step, motor access

Hello All,

I have a 2 step kwikee model, the Motor is not assessable with my steps retracted. The steps are stuck in the retracted position. How do I release the steps manually so I can get full access to the motor and bolts?

Iíve tested the four way white brown green tests as the manual stated, and I find 12.5 on all connections. Step light is on also.

Next step is to test the 2 way connection, I canít access it because of the tight space. Only though is to cut the wire in half, and test it that way, then patch it back together.

Any suggestions on how to manually extend the steps, and/or how to test the motor when I canít access the 2way pin connections?

Thanks in advance for any consultation.

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Old 07-23-2019, 06:56 PM   #2
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Posts: 207
There should be a bolt with a cotter pin attached to the stair assembly which is removable allowing you to deploy the steps and have access to the motor
2016 Fleetwood Bounder 35K
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Old 07-24-2019, 08:15 PM   #3
Join Date: Aug 2018
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Ok, after some bloody knuckles and a ton of swearing I got the steps to manually extend. There is a cotter pin that is basically unreachable when the unit is closed, you can only access it through the 1/4 ď slot between the top step and the aluminum flashing.

What I ended up doing is removing the flashing or trim panel just above the top step. This gave me enough room to remove the cotter pin, which the released the steps.

This was on a 2007 itasca Sunova.

I am posting this to say thank you to the previous thread posters above, and hopefully to maybe help somebody else he has a similar problem.
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Old 07-24-2019, 08:57 PM   #4
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Location: FL
Posts: 10,272
Too late but could you have removed the mounting bolts for the whole step and lowered it down? A floor jack or even a simple tire jack could support it as you take the bolts out. You need to disconnect your batteries or fuses to make sure it cannot deploy because that thing could do a trick on an ill placed finger.
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Old 07-25-2019, 10:57 AM   #5
Join Date: Sep 2018
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Just recently had a similar problem on 2009 Jayco Greyhawk 31ss. Spoke with the technical people at Lippert (purchased Kwikee) and they were very helpful. 574-312-7480. Ended up tapping motor with a rubber mallet to free up internals.
Attached Files
File Type: pdf 2006-07 Kwikee Electric Steps.pdf (591.0 KB, 18 views)
2009 Jayco Greyhawk 31SS
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Old 07-25-2019, 11:06 AM   #6
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I have 2 larger technical files that I can't attach. Sent me your email address and I will forward to you.
2009 Jayco Greyhawk 31SS
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