Community Forums

jdmalibu · 07-23-2019, 06:50 PM

Hello All,

I have a 2 step kwikee model, the Motor is not assessable with my steps retracted. The steps are stuck in the retracted position. How do I release the steps manually so I can get full access to the motor and bolts?

I’ve tested the four way connections...red white brown green tests as the manual stated, and I find 12.5 on all connections. Step light is on also.

Next step is to test the 2 way connection, I can’t access it because of the tight space. Only though is to cut the wire in half, and test it that way, then patch it back together.

Any suggestions on how to manually extend the steps, and/or how to test the motor when I can’t access the 2way pin connections?

Thanks in advance for any consultation.

-Jon

Ajayabb · 07-23-2019, 06:56 PM

There should be a bolt with a cotter pin attached to the stair assembly which is removable allowing you to deploy the steps and have access to the motor

jdmalibu · 07-24-2019, 08:15 PM

Ok, after some bloody knuckles and a ton of swearing I got the steps to manually extend. There is a cotter pin that is basically unreachable when the unit is closed, you can only access it through the 1/4 “ slot between the top step and the aluminum flashing.

What I ended up doing is removing the flashing or trim panel just above the top step. This gave me enough room to remove the cotter pin, which the released the steps.

This was on a 2007 itasca Sunova.

I am posting this to say thank you to the previous thread posters above, and hopefully to maybe help somebody else he has a similar problem.

YC1 · 07-24-2019, 08:57 PM

Too late but could you have removed the mounting bolts for the whole step and lowered it down? A floor jack or even a simple tire jack could support it as you take the bolts out. You need to disconnect your batteries or fuses to make sure it cannot deploy because that thing could do a trick on an ill placed finger.

rfkurtz · 07-25-2019, 10:57 AM

Just recently had a similar problem on 2009 Jayco Greyhawk 31ss. Spoke with the technical people at Lippert (purchased Kwikee) and they were very helpful. 574-312-7480. Ended up tapping motor with a rubber mallet to free up internals.