Community Forums

Fredk20716 · 11-08-2019, 03:00 AM

Hello All –
Looks like I scrapped a curve with my steps. When the door opens and closes the motor engages but will not open unless assisted by a smack of a rubber mallet on the side step frame. I have looked at the steps and do not see any damage however based on my tactic believe some component may be bent. I have greased the rollers it helped remove the squeaking on opening/closing but not opening until smacked with the mallet. The steps work continuously until the coach is stored for a few days and then I have to deploy the mallet again. Suggestions?

windsorbill · 11-08-2019, 07:19 AM

Quote:

Originally Posted by Fredk20716

Hello All –
Looks like I scrapped a curve with my steps. When the door opens and closes the motor engages but will not open unless assisted by a smack of a rubber mallet on the side step frame. I have looked at the steps and do not see any damage however based on my tactic believe some component may be bent. I have greased the rollers it helped remove the squeaking on opening/closing but not opening until smacked with the mallet. The steps work continuously until the coach is stored for a few days and then I have to deploy the mallet again. Suggestions?

If the steps are bent, I would save time and replace the entire unit. However you might trying to mechanically disconnect the motor and see if the steps move in and out freely. Maybe the motor is all you need.

Never be directly under the steps when working on them. If they extend unexpectedly, you can get hurt.

John Wayne · 11-08-2019, 01:40 PM

When was the last time you lubed them. Give all the connection pins a shot of dry lube

Ray,IN · 11-12-2019, 02:09 PM

Never work on the steps without disiconnecting power first, they are continuously powered otherwise. I would then do as windsorbill suggested and disconnect the motor linkage and then manually move the steps in/out by hand, straightening them as necessary until they move easily and smoothly, then reconnect the motor linkage. DO NOT keep using the motor unless you just want to buy and new motor and gearbox.

Kwikee product service training manual.