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07-26-2010, 05:39 PM
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#1
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Senior Member
Join Date: Jun 2010
Location: Wenatchee, WA
Posts: 100
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Kwikee step not working
The automatic retracting Kwikee step on my coach has stopped working. The motor is OK. Looks like there is no power to the unit. Anyone know if there is a dedicated fuse for it? I can't find one. Any other ideas?
Thanks for your help.
Dave Weber?
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07-26-2010, 05:43 PM
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#2
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Senior Member
National RV Owners Club
Join Date: Jun 2010
Posts: 4,581
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I'd suggest you tell us the model and year of the coach so that someone with the same might be able to tell you about the fuse and location. There has to be a fuse in there somewhere - can you trace the wires back to a power source?
__________________
 Bob & Sandi, dogs Tasha a Frenchie and Tiki a Skipperkey
SW OREGON 2005 34 foot DolphinLX
If towing: a bright red 2016 Mini Cooper on a tow dolly.
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07-26-2010, 05:46 PM
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#3
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Senior Member
Newmar Owners Club
Join Date: Jan 2010
Posts: 4,589
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Dave,
Check the magnetic door switch on the screen door. Acutally, the switch is on the door jam and not the door, the magnet is on the screen door. This is a normally open switch so jumping across it will determine if it's working.
__________________
2007 Newmar DSDP 4023
Discovery is seeing what everyone else has seen and thinking what no one else has thought.
If you want to see what man made go East; if you want to see what God made go West.
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07-26-2010, 06:31 PM
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#4
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Member
Join Date: Mar 2009
Posts: 34
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Quote:
Originally Posted by RJay
Dave,
Check the magnetic door switch on the screen door. Acutally, the switch is on the door jam and not the door, the magnet is on the screen door. This is a normally open switch so jumping across it will determine if it's working.
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Also suggest that you tap on the magnetic switch(at hinge side of door frame)with a metal object. Have had the switch hang-up,and a tap freed it up.
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07-26-2010, 09:43 PM
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#5
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Senior Member
Newmar Owners Club
Join Date: Dec 2004
Location: Wet Coast of Canada
Posts: 625
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How do You know that the Motor is OK?
Check the Grounds, as well inspect the Wire bundle that attaches the Control Unit to the Motor,
The flexing and pulling on the wiring often results in a break!
__________________
Rob
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07-27-2010, 04:33 PM
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#6
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Senior Member
Join Date: Jun 2010
Location: Wenatchee, WA
Posts: 100
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Quote:
Originally Posted by 1ciderdog
I'd suggest you tell us the model and year of the coach so that someone with the same might be able to tell you about the fuse and location. There has to be a fuse in there somewhere - can you trace the wires back to a power source?
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You are right that I left out important info. My coach is a 2008 Alpine Limited SE 40 ft with triple slides. Thanks.
Dave
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07-28-2010, 09:22 AM
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#7
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Senior Member
National RV Owners Club Freightliner Owners Club
Join Date: Oct 2009
Posts: 1,875
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Clean all of the connections, check all of the wires for breaks, check the fuse. I did all of this and then had the "brain" replaced.
__________________
2001 National Tradewinds 7370 300 Cat
2011 Jeep Wrangler Unlimited Sport
Officially fulltiming. The Journey Begins 
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07-29-2010, 06:44 AM
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#8
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Community Administrator
Join Date: Aug 2009
Posts: 53,543
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Quote:
Originally Posted by dwebcbceo
The automatic retracting Kwikee step on my coach has stopped working. The motor is OK. Looks like there is no power to the unit. Anyone know if there is a dedicated fuse for it? I can't find one. Any other ideas?
Thanks for your help.
Dave Weber?
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Twice when mine didn't retract, I went under the steps a jiggled every connection I could see and checked the green ground for proper connection ( very important). Anyway when I got up and retried the door , the steps came in like new.  
ps
Mine has a fuse for the step switch ( 3 amp ) and one for the motor( 20 amp ). They are located in my battery control center.But mine is a Fleetwood, maybe someone on the Alpine forum can help you.
__________________
Cliff,Tallulah and Buddy ( 1999-2012 )
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07-29-2010, 07:26 AM
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#9
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Senior Member
National RV Owners Club Nor'easters Club
Join Date: Nov 2001
Location: Bristol, RI
Posts: 476
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My steps don't usually work either. When I brought my coach to the dealer, they worked perfectly; of course. Now, i have my 14 year old son slide under the coach and give the motor a couple of whacks with a hammer like when your car starter is beginning to fail. Presto! The stairs are out. Don't know if will help you or not but, it works for us.
__________________
2011 Ford F150 XLT 4x4 Supercab 5.0
2016 Jayco Jay Flight SLX 212QBW
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07-30-2010, 08:03 PM
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#10
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Senior Member
Join Date: Jun 2010
Location: Wenatchee, WA
Posts: 100
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Quote:
Originally Posted by dwebcbceo
The automatic retracting Kwikee step on my coach has stopped working. The motor is OK. Looks like there is no power to the unit. Anyone know if there is a dedicated fuse for it? I can't find one. Any other ideas?
Thanks for your help.
Dave Weber?
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I'll give all of a follow up on the Kwikee retractable step that didn't work. First let me thank all who took the time to make suggestions as I appreciated the ideas. I tried them all and didn't find a solution. I then took it to a local RV repair shop (we were traveling) and he found that the control module was bad. So $145 later it's fixed.
Dave Weber
2008 Alpine Coach MDTS 40 ft
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07-30-2010, 09:07 PM
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#11
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Senior Member
Newmar Owners Club iRV2 No Limits Club
Join Date: Mar 2010
Location: Sarasota,FL
Posts: 455
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Same here. Ther steps would either not retract or would not deploy at random. The control box went bad. Nice place to put the thing too, under the coach in the open. Isn't that the most sensible place to put electronics????
__________________
Lynda & Ronny Sarasota, Florida
2005 DutchStar DP 3809
Bailey (3lb Teacup Poodle)
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07-31-2010, 07:05 PM
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#12
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Senior Member
Join Date: Jun 2007
Location: Outer Banks NC
Posts: 141
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Glad you got it fixed, esp. while traveling. For future reference, Kwikee's website has an excellent trouble shooting guide. If you use it, you can determine if it is bad ground, controller, motor, or other problem. Some have found Ford power window motors a direct match replacement if that is your problem.
__________________
Outer Banks NC
2005 Allegro Bus 38 ft.
2004 Acura MDX toad
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08-01-2010, 05:08 PM
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#13
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Senior Member
Join Date: Jun 2010
Location: Wenatchee, WA
Posts: 100
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Thanks for the info. I had looked at their website but didn't find it helpful. Guess I didn't search adequately.
Dave Weber
08 Alpine 40MDTS
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08-01-2010, 08:45 PM
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#14
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Senior Member
Monaco Owners Club
Join Date: Jan 2010
Posts: 2,660
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Quote:
Originally Posted by dwebcbceo
I'll give all of a follow up on the Kwikee retractable step that didn't work. First let me thank all who took the time to make suggestions as I appreciated the ideas. I tried them all and didn't find a solution. I then took it to a local RV repair shop (we were traveling) and he found that the control module was bad. So $145 later it's fixed.
Dave Weber
2008 Alpine Coach MDTS 40 ft
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Hey Dave, It's always nice to read about a mechanical problem and then what it took to fix it...one never knows...thanks for the follow up. Bob 
__________________
Jan and Bob
'05 Monaco Windsor 40 DST - ISL / '08 Wrangler
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