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Old 06-19-2021, 10:08 PM   #1
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Kwikee Steps Forced in and now won't extend

I'll fall on the sword before I go any further.....

This past winter I went out to check on the '07 Southwind and the steps were very slow to open, in fact they didn't extend fully. This was a battery issue which couldn't be resolved at that time due to the weather so ... I wanted the steps in because it was snowing so i forced them to retract with the help of my foot.

Fast forward to when I returned the the MH and fixed the battery issue. Steps would not extend. Under step light is on, magnetic switch and wall switch are fine. It would appear that my troubleshooting leaves me with the motor being damaged as a result of the steps being forced back in.

So the new motor will be here on Monday so shortly thereafter I should know if this is the solution for my stupid mistake.

I make this mea culpa for the benefit of some other poor soul who makes the same blunder that I did.
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Old 06-20-2021, 02:19 AM   #2
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I suspect the plastic gear is stripped/broken. New gears are sold on ebay for ~$20 ea. There are several threads about this on irv2.com. One member even makes them with his 3-D printer and offered them free for a donation to his charity.
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Old 06-20-2021, 09:06 AM   #3
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I'm hoping it's the motor and not the gear. It makes no noise whatsoever when the door is opened etc and there is power getting there.
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Old 06-20-2021, 10:08 AM   #4
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I doubt you will damage the motor by pushing on the step.
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Old 06-20-2021, 12:24 PM   #5
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You have a few different parts to make the steps work:
#1 control board
#2 Electric motor
#3 the gears
#4 the switch (usually magnetic)

The motor can be checked by running a jumper wire from a 12 volt source. You have 2 wires. one for the motor running in and the other for the motor running out, it's that simple.

The control board can be harder to diagnose. They cost about $140 i think and when mine went out the steps wouldn't fully extend and when they did they wouldn't retract. The first board I was sent was bad so they ended up sending me a second one which solved the problem.
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Old 06-20-2021, 05:06 PM   #6
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Well I put 12v on the motor, while on the bench, and it functions fine. Going through the tests I also get 12v from the coach side of the 4 wire connector (red and yellow wires).

What I don't get is any voltage from the red wire from the control module to the motor. Hrmmm....so perhaps I'm looking at a bad control unit. Could this have been damaged when forcing the steps back in?
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Old 06-20-2021, 05:51 PM   #7
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https://lci-support-doc.s3.amazonaws...cd_0001628.pdf

Here are the troubleshooting procedures for the steps from Kwikee.
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Old 06-20-2021, 06:42 PM   #8
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Thanks Harry, I do have that and was following it during the testing which is how I determined that there is no power coming from the control module to the motor.

As if it wasn't confusing enough now while I look for a replacement control module there are conflicting descriptions.

My manual says the replacement is 909510000. Oddly enough there are more than one Lippert controllers with the part number, the difference being one has an override feature and PKD (whatever that is). Both units look identical to mine. The other controller with the same part number says it 's replaces mine if it was manufactured after '06. Great, mine Fleetwood is an '07 (an '06 Chassis) so it's pretty confusing.

https://www.amazon.ca/Lippert-Compon...02LLE5WK&psc=1

https://www.amazon.ca/Lippert-Compon.../dp/B00NW5KP78

Same part numbers.....different prices and the Override feature.
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Old 06-20-2021, 10:04 PM   #9
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SOLVED

Alrightie, went back over the troubleshooting chart again and then located the fuses for the Step Motor and Step Switch ( 20a/5a)

The Step Motor switch had blown. Replaced it and everything works again...

The two fuses for my '07 Southwind were in the BCC Fuse #3 & 4.

Thanks for the input!
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Old 06-20-2021, 11:04 PM   #10
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Great to know! Glad you found it.
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