When we were considering our first RV two years ago I did lots of research here and at other web sites. One of the things that impressed me was the mention of several companies that have a reputation for above-and-beyond customer support, particularly regarding warrantee.
Here is another one.
My Progressive Industries electrical management system (surge supression plus other good stuff) had a problem with the display. Since the warrantee was long over I emailed them to ask about a replacement part. I got an immediate reply from Tommy at Progressive asking me to call the office to arrange for a replacement of the unit. He even followed up by phone to make sure that I got his message. I made the call the other day once we got back home. Kathi was very gracious and sent the new unit right away; it arrived today.
Can't ask for better than that. Prgressive Indrustries is definitely one of the good guys.
__________________
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A banjo will get you through a time of no money much better than money will get you through a time of no banjo.
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When we were considering our first RV two years ago I did lots of research here and at other web sites. One of the things that impressed me was the mention of several companies that have a reputation for above-and-beyond customer support, particularly regarding warrantee.
Here is another one.
My Progressive Industries electrical management system (surge supression plus other good stuff) had a problem with the display. Since the warrantee was long over I emailed them to ask about a replacement part. I got an immediate reply from Tommy at Progressive asking me to call the office to arrange for a replacement of the unit. He even followed up by phone to make sure that I got his message. I made the call the other day once we got back home. Kathi was very gracious and sent the new unit right away; it arrived today.
Can't ask for better than that. Prgressive Indrustries is definitely one of the good guys.
__________________
::==;==( )
A banjo will get you through a time of no money much better than money will get you through a time of no banjo.
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