Progressive Industries EMS-HW50C Error Code

[MeSteve]

I installed the Progressive Industries EMS-HW50C the morning, but was getting an E-9 error code. I know this is a data link error, but what exactly does that mean; I can't find reference to it anywhere on the web. The display box lights up, so I know its connected and the unit allows power through, so I'm at a loss right now.

And P.S., they no longer have 24hr tech support since Apr when the company was bought out...

[BFlinn181]

You have the remote display? Try unplugging the data cable from both the EMS and the remote display and plugging them in again. If that fails to clear the error #9, try using the EMS without the remote display until you can contact tech support.

[almacd1814]

If you are running an inverter Generator some of the Generator makes will produce an “E9” code. PI told me it was a non-issue as it reverts to normal operation as soon as you plug into clean 120v. I get E9 when ever I am running get the Gen so I shut the surge protector off.

[Sky_Boss]

Originally Posted by almacd1814

If you are running an inverter Generator some of the Generator makes will produce an “E9” code. PI told me it was a non-issue as it reverts to normal operation as soon as you plug into clean 120v. I get E9 when ever I am running get the Gen so I shut the surge protector off.

I think that would only apply if the surge protector was installed AFTER the ATS. For the most part I think that they normally install it before the ATS off the shore power cables.

My first coach it was after the ATS and my current coach is before it. I kinda miss having the read out provide me information when on the generator. However, I never saw the E9 code on the first coach running the generator.

[sdennislee]

Originally Posted by Sky_Boss

I think that would only apply if the surge protector was installed AFTER the ATS. For the most part I think that they normally install it before the ATS off the shore power cables.

My first coach it was after the ATS and my current coach is before it. I kinda miss having the read out provide me information when on the generator. However, I never saw the E9 code on the first coach running the generator.

Progressive Industries recommends it be installed before the ATS see post #1 in this thread. http://www.irv2.com/forums/f54/surge...ts-298397.html

[Old-Biscuit]

Originally Posted by MeSteve

I installed the Progressive Industries EMS-HW50C the morning, but was getting an E-9 error code. I know this is a data link error, but what exactly does that mean; I can't find reference to it anywhere on the web. The display box lights up, so I know its connected and the unit allows power through, so I'm at a loss right now.

And P.S., they no longer have 24hr tech support since Apr when the company was bought out...

Per Installation/Operation Manual (pg.7)

3. You may notice when first plugging in that the display may read E-9.

Don’t worry about this, it only means that the display has not received data from the computer yet.

By the next time through it should read E-0 if the A/C power is normal.

http://www.rvupgradestore.com/v/vspf.../pdf/HW50C.pdf