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07-01-2018, 07:47 AM
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#1
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Junior Member
Join Date: Feb 2015
Posts: 3
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Retracting stairs, not retracting
I have a 2010 Newmar Dutchstar. The outside stairs will not retract. I replaced the control module at a cost of $248.90 total. Did not work. Any ideas.
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07-01-2018, 07:52 AM
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#2
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Senior Member
Join Date: Apr 2011
Location: Powell River, B.C.
Posts: 31,451
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There are three fuses, door switches and other items to check on a Kwikee stair system .
Lots to do before you buy parts.
__________________
99DSDP 3884, Freightliner, XC, CAT 3126B, 300 HP /ALLISON 3060
2000 Caravan toad, Remco & Blue Ox.
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07-01-2018, 01:19 PM
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#3
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Senior Member/RVM #90
Monaco Owners Club
Join Date: Nov 2002
Location: Columbus, MS
Posts: 54,771
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Hi !  Welcome to IRV2! We're sure glad you joined the gang! 
Hope Skip's info will help you!
Good luck, happy trails, and God bless!  
__________________
Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
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07-02-2018, 10:55 AM
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#4
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Senior Member
Forest River Owners Club Ford Super Duty Owner
Join Date: May 2007
Location: Oregon / Arizona
Posts: 138
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Dorry,
Check to see if the magnet is missing from the inside of your door. That triggers a switch to let the stairs know when to deploy and retract.
Hope this helps.
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07-02-2018, 10:00 PM
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#5
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Senior Member
Join Date: Mar 2017
Location: Zebulon, NC
Posts: 5,211
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 Welcome to the forum. We are sorry that it took a problem for you to join us but we hope that you will stay engaged with us after you have a resolution.
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Kelly and Jerry Powell with Halo (Lethal White Aussie), Nash the Rat Terrorist, and now Reid, the "Brindle we have no idea puppy"
2020 Grand Design Solitude 390RK-R
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07-03-2018, 09:29 AM
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#6
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Senior Member
Join Date: Apr 2015
Location: Rogers, AR
Posts: 2,623
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The alignment on the magnetic door switch is quite critical. If it gets a little bit off, the switch will not function.
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2019 Fleetwood Discovery LXE 40M w/2021 Equinox
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07-08-2018, 08:00 AM
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#7
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Junior Member
Join Date: Feb 2015
Posts: 3
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Quote:
Originally Posted by Skip426
There are three fuses, door switches and other items to check on a Kwikee stair system .
Lots to do before you buy parts.
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We had to replace the plastic clutch part in the gear box. Now the stairs work perfectly. Thank you for your help!
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07-08-2018, 08:04 AM
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#8
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Junior Member
Join Date: Feb 2015
Posts: 3
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Quote:
Originally Posted by Dorry
I have a 2010 Newmar Dutchstar. The outside stairs will not retract. I replaced the control module at a cost of $248.90 total. Did not work. Any ideas.
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Thank you everyone for your ideas. We replaced the plastic parts in the gear box, the gear itself was still fine but we replaced it also. The stairs work fine now.
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07-08-2018, 11:45 AM
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#9
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Senior Member
Join Date: Jan 2018
Location: Capistrano Beach, California
Posts: 4,465
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Quote:
Originally Posted by Dorry
Thank you everyone for your ideas. We replaced the plastic parts in the gear box, the gear itself was still fine but we replaced it also. The stairs work fine now.
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Glad you solved your problem, and especially glad you posted your solution so others with similar issues have another place to look for help!
__________________
Larry, Eileen, and Finley
2004 Alpine 36FDDS
Third motor home, first Alpine, no need for another.
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