Some shorter toppers have only one spring attached to one end. Longer ones will have a spring in each end. If you have two and one spring broke, it would probably roll up, but not have enough tension to stay tight when extended. Get hold of the roller and unwind it another turn by hand. If it unwinds easily, possibly a broken spring. Unwind one of your other toppers that works correctly to get an idea how much tension they have.
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2019 Fleetwood Discovery LXE 40M w/2021 Equinox
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