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08-15-2020, 11:45 AM
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#1
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Senior Member
Join Date: Sep 2015
Posts: 165
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Surge protector trouble shooting
Has anyone ever opened one of these to trouble shoot it. Indicators showing good power with no power going to the motorhome. Remove the surge protector and have power to the motorhome.
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08-15-2020, 12:26 PM
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#2
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Senior Member
Join Date: Aug 2008
Location: Georgia
Posts: 8,638
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Quote:
Originally Posted by Kasey
Attachment 297263
Has anyone ever opened one of these to trouble shoot it. Indicators showing good power with no power going to the motorhome. Remove the surge protector and have power to the motorhome.
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Sounds like it’s not throwing the relay to energize.
__________________
2007 Fleetwood Revolution LE 40V
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08-15-2020, 01:17 PM
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#3
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Moderator Emeritus
Ford Super Duty Owner
Join Date: Aug 2000
Location: Bryan, TX when not traveling.
Posts: 22,948
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Before I'd take my surge guard out of service, I'd get a volt meter and thoroughly check the power source.
A friend had one that did not power the coach and asked the park owner to check the power. The owner did not know what he was doing and took the EMS out and plugged him directly to the pedestal. The owner paid for over $7000 worth electrical repairs on the RV. TVs, Satellite receiver, A/C and fridge control boards, transfer switch.
SO, ONLY TAKE IT OUT OF SERVICE IF YOU CAN CONFIRM THE POWER INTO THE RV.
Ken
__________________
Amateur Radio Operator (KE5DFR)|No Longer Full-Time! - 2023 Cougar 22MLS toted by 2022 F150, 3.5L EcoBoost Tow Max FX4 Lariat Travel with one Standard Schnauzer and one small Timneh African Gray Parrot, retired mechanical engineer
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08-15-2020, 02:47 PM
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#4
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Senior Member
Join Date: Jul 2014
Posts: 35,420
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Quote:
Originally Posted by TXiceman
Before I'd take my surge guard out of service, I'd get a volt meter and thoroughly check the power source.
A friend had one that did not power the coach and asked the park owner to check the power. The owner did not know what he was doing and took the EMS out and plugged him directly to the pedestal. The owner paid for over $7000 worth electrical repairs on the RV. TVs, Satellite receiver, A/C and fridge control boards, transfer switch.
SO, ONLY TAKE IT OUT OF SERVICE IF YOU CAN CONFIRM THE POWER INTO THE RV.
Ken
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He said he already did plug in without it and everything was fine.
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08-15-2020, 10:48 PM
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#5
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Senior Member
Join Date: Sep 2015
Posts: 165
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I am at home and checked my power supply before taking it out of service. There is no time delay which I’m guessing means it’s not running any tests. I goes directly to a power good indication but no power coming out. If I shake something is rattling inside.
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08-16-2020, 04:39 AM
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#6
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Senior Member
Join Date: Aug 2008
Location: Georgia
Posts: 8,638
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Quote:
Originally Posted by Kasey
I am at home and checked my power supply before taking it out of service. There is no time delay which I’m guessing means it’s not running any tests. I goes directly to a power good indication but no power coming out. If I shake something is rattling inside.
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Sounds like you need to trash it and buy another one.
__________________
2007 Fleetwood Revolution LE 40V
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08-16-2020, 05:18 AM
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#7
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Senior Member
Join Date: Jul 2018
Posts: 3,165
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Quote:
Originally Posted by Tha_Rooster
Sounds like you need to trash it and buy another one.
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Why would you do that?? It has a lifetime warranty! 
__________________
2011 Keystone Sprinter 323 BHS. Port Charlotte Fl/Hinsdale MA. Retired Master Electrician. All Motor homes are RV's. All RV's are not Motor homes.
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08-16-2020, 05:19 AM
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#8
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Senior Member
Join Date: Jul 2018
Posts: 3,165
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Quote:
Originally Posted by Kasey
I am at home and checked my power supply before taking it out of service. There is no time delay which I’m guessing means it’s not running any tests. I goes directly to a power good indication but no power coming out. If I shake something is rattling inside.
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There is a 120 sec time delay and a lifetime warranty.
__________________
2011 Keystone Sprinter 323 BHS. Port Charlotte Fl/Hinsdale MA. Retired Master Electrician. All Motor homes are RV's. All RV's are not Motor homes.
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08-16-2020, 07:03 AM
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#9
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Member
Join Date: Apr 2011
Posts: 66
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On my first one, it also had a rattle. No warranty, so took it apart. Found 2 nuts that hold(NOT WELL) the big relay had come loose and one was stuck in the contacts.
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08-17-2020, 07:22 AM
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#10
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Senior Member
Fleetwood Owners Club Freightliner Owners Club
Join Date: Feb 2012
Location: Central Arkansas
Posts: 1,374
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Quote:
Originally Posted by cavie
Why would you do that?? It has a lifetime warranty! |
Surge Guard lifetime warranty is a new thing. It didn't used to be that way. I threw away mine when it acted up.
__________________
2008 Fleetwood Bounder 38S 2022 Grand Cherokee WK Limited 2021 Polaris Slingshot R Limited
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08-17-2020, 03:44 PM
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#11
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Senior Member
Join Date: Aug 2008
Location: Georgia
Posts: 8,638
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Quote:
Originally Posted by cavie
Why would you do that?? It has a lifetime warranty! |
Post your warranty. 
__________________
2007 Fleetwood Revolution LE 40V
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08-17-2020, 04:35 PM
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#12
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Senior Member
Join Date: Nov 2015
Posts: 26,820
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Quote:
Originally Posted by cavie
Why would you do that?? It has a lifetime warranty! |
OPs Model is NOT covered by the Limited Lifetime Warranty
Limited Lifetime Warranty
Please note the following Surge Guard* products, purchased on or after November 27, 2017, are covered under the limited lifetime warranty: 34830 / 34850 / 34930 / 34931 / 34950 / 34951 / 35530 / 35550 / 44260 / 44270 / 44280/ 44290 / 44300 / 44380 / 44390
OPs model is entry level, non field servicable due to sealed casing and replacement parts are not available.
Factory Tech Support, if sent back to them, Might service it but most likely just discard it.
No harm/no foul if OP breaks open the case cause it isn't working now and warranty is 1 year which from photo it appears older (34750 no longer available.....old model number)
__________________
I took my Medication today. HAVE YOU?
Dodge 3500 w/Tractor Motor
US NAVY---USS Decatur DDG-31
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08-19-2020, 08:17 AM
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#13
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Senior Member
Join Date: Sep 2015
Posts: 165
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Thanks everyone for your response!! Love IRV2.
Checked it all out and this old model is not under warranty only models after 2017 as someone mentioned. The head banger guy had my hopes up for a minute! Reached out to the company and haven’t heard back yet. Think I’m going to open it if I can get the security torx out with a flathead screwdriver. Would love to fix it with them being so expensive.
Thanks again!
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08-19-2020, 11:10 AM
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#14
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Moderator Emeritus
Join Date: Jan 2000
Location: West Palm Beach, FL. USA
Posts: 27,678
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Quote:
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He said he already did plug in without it and everything was fine.
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It could work but still be out of spec, e.g. open ground, open neutral, or reversed neutral & ground. The coach electrical system can still power things up with those faults, but there is potential danger to either devices or people.
I realize he says the indicators show good power, but it could be an indicator light is dead. Definitely need more analysis with a voltmeter and not just "plug 'er in and see".
__________________
Gary Brinck
Former owner of 2004 American Tradition and several other RVs
Home is West Palm Beach, FL
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