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06-28-2022, 11:30 AM
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#1
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Senior Member
Join Date: Apr 2022
Location: SE Vermont
Posts: 103
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Surge Suppressor not passing power
My RV came with a Progressive Industries SSP-30XL.
When plugged into my outlet it shows Green (surge protection active) and Blue (correct polarity), but I get 0v (or near 0) out.
There is not a GFCI on the circuit
__________________
-David
2021 Thor Quantum LH26
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06-28-2022, 11:41 AM
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#2
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Senior Member
Join Date: Dec 2019
Location: Bend,or
Posts: 471
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Not much to those, sounds like it experienced a surge that killed it.
Sorry...
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06-28-2022, 11:47 AM
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#3
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Senior Member
Join Date: Aug 2008
Location: Georgia
Posts: 8,638
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Quote:
Originally Posted by VH1982
My RV came with a Progressive Industries SSP-30XL.
When plugged into my outlet it shows Green (surge protection active) and Blue (correct polarity), but I get 0v (or near 0) out.
There is not a GFCI on the circuit
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Is it just your outlet or all outlets?
__________________
2007 Fleetwood Revolution LE 40V
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06-28-2022, 12:18 PM
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#4
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Senior Member
Join Date: Nov 2015
Posts: 26,820
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Did you use voltmeter and test the voltage from the outlet?
Got 120VAC /hot to neutral -- hot to ground/ at outlet and surge has NO voltage /hot to neutral -- hot to ground/ then surge guard is bad
No voltage neutral to ground!
__________________
I took my Medication today. HAVE YOU?
Dodge 3500 w/Tractor Motor
US NAVY---USS Decatur DDG-31
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06-28-2022, 02:05 PM
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#5
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Senior Member
Join Date: Apr 2022
Location: SE Vermont
Posts: 103
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The outlet is fine. Voltage meter tests fine and AC works when plugged in.
Just interesting that the suppressor shows all OK but not output. Maybe that's normal after they experience an over-voltage situation ??
__________________
-David
2021 Thor Quantum LH26
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06-28-2022, 02:06 PM
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#6
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Senior Member
Join Date: Apr 2022
Location: SE Vermont
Posts: 103
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Quote:
Originally Posted by Tha_Rooster
Is it just your outlet or all outlets?
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Not sure what you mean. There is 0 voltage coming out of the surge suppressor. The outlet the surge protector is plugged into has 120v.
__________________
-David
2021 Thor Quantum LH26
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06-28-2022, 02:15 PM
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#7
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Community Administrator
Tiffin Owners Club
Join Date: Sep 2013
Location: DFW, Texas
Posts: 21,525
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These are sacrificial in that if they get a major surge hit, they are done. It may be repairable by sending it in to Progressive.
__________________
2017 Phaeton 40IH XSH Maroon Coral - Power Glide Chassis with IFS
Previous '15 Tiffin Allegro RED 38QRA and '06 Itasca Sunrise 35A
'16 Jeep JKU Wrangler Sahara or '08 Honda Goldwing
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06-28-2022, 02:25 PM
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#8
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Senior Member
Join Date: Nov 2015
Posts: 26,820
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Quote:
Originally Posted by VH1982
The outlet is fine. Voltage meter tests fine and AC works when plugged in.
Just interesting that the suppressor shows all OK but not output. Maybe that's normal after they experience an over-voltage situation ??
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Per PI Manual
Note: Green light off indicates a surge occurrence
Also you model doesn't measure Hi or Lo Voltage
Limited Lifetime Warranty
Technical Support
• 919.267.6964
• Tech@progressiveindustrustries.net
__________________
I took my Medication today. HAVE YOU?
Dodge 3500 w/Tractor Motor
US NAVY---USS Decatur DDG-31
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06-28-2022, 03:34 PM
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#9
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Senior Member
Join Date: Feb 2020
Location: NY State
Posts: 3,089
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Quote:
Originally Posted by Lt Dan
These are sacrificial in that if they get a major surge hit, they are done. It may be repairable by sending it in to Progressive.
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Yup. ^^^
A bit more for the curious. Surge suppressors are metal oxide varistor (MOV) devices. Each time they hit their conductance voltage, they conduct the surge to ground. Every time that happens they degrade and the conductance voltage falls a bit.
Any combination of large, medium, and small surges will degrade them over time to the point that they conduct (i.e., fail shorted) at the operating voltage and need to be replaced. Their lifetimes are not predictable because you can't know in advance how many surges of what size they'll eat before they die.
__________________
John
1976 Southwind 28', '96 Winnie 34WK,
2006 Tiffin Allegro Bus 40QDP
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06-28-2022, 03:47 PM
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#10
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Senior Member
Newmar Owners Club Entegra Owners Club
Join Date: Dec 2015
Posts: 1,639
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Did you check the voltage at the outlet that the shore cord plugs in to? There was a thread recently where the problem was that the surge protector showed that it was OK (green & blue lights on) but the coach had no power. In the course of folks suggesting things to check someone suggested checking at the transfer switch. The poster said he checked it and it was OK. What he didn’t say was that when he said everything was OK at the transfer switch what he meant was that the shore cord connections were tight-he did NOT check for voltage!
Turned out the problem was a loose connection inside the CAMCORDER shore power plug.
__________________
2021 Entegra Aspire 44W
Previous: 2006 Newmar Essex 4508
2013 Tiffin Allegro Open Road
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06-28-2022, 06:24 PM
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#11
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Senior Member
Newmar Owners Club Entegra Owners Club
Join Date: Dec 2015
Posts: 1,639
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Quote:
Originally Posted by Archer2
Turned out the problem was a loose connection inside the *CAMCORDER* shore power plug.
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*CAMCORDER*. Should have said *CAMCO*. Whoever invented spell check should go straight to Hello!
__________________
2021 Entegra Aspire 44W
Previous: 2006 Newmar Essex 4508
2013 Tiffin Allegro Open Road
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06-28-2022, 06:25 PM
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#12
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Senior Member
Join Date: Apr 2022
Location: SE Vermont
Posts: 103
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Quote:
Originally Posted by VH1982
When plugged into my outlet it shows Green (surge protection active) and Blue (correct polarity), but I get 0v (or near 0) out.
There is not a GFCI on the circuit
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Quote:
Originally Posted by Old-Biscuit
Per PI Manual
Note: Green light off indicates a surge occurrence
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?
Green light is ON...
__________________
-David
2021 Thor Quantum LH26
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06-28-2022, 06:28 PM
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#13
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Senior Member
Join Date: Apr 2022
Location: SE Vermont
Posts: 103
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Quote:
Originally Posted by VH1982
The outlet is fine. Voltage meter tests fine and AC works when plugged in (edit: directly).
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Quote:
Originally Posted by Archer2
Did you check the voltage at the outlet that the shore cord plugs in to?
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See above.
__________________
-David
2021 Thor Quantum LH26
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06-28-2022, 06:29 PM
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#14
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Senior Member
Join Date: Nov 2015
Posts: 26,820
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Quote:
Originally Posted by VH1982
?
Green light is ON...
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And that is why I'm saying your surge guard has just up and failed
Call Tech Services and inquire
__________________
I took my Medication today. HAVE YOU?
Dodge 3500 w/Tractor Motor
US NAVY---USS Decatur DDG-31
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