Our motor home has 4 pump switches. They are all momentary contact switches, and as Gary says, the switches activate a latching relay. When you press any of the switches, an electrical impulse turns the relay on which activates the pump. Hit that or any other switch again, and the second electrical impulse turns the relay off.
If one switch works and the others don't, I suspect some of the switches or connections are bad, not the relay. It's possible the switches that don't work share a common connection to the relay (or to a 12V power source), and that connection is bad.
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