Having trouble with my 2014 Jeep Cherokee toad. I cannot shift the PTU into neutral.

[sclabarca]

All other shifting options work just fine. Any ideas or past experience on this issue would be appreciated. The replacement of the PTU is very expensive.

[Dodge Guy]

I work at a Jeep dealer as a tech. The shift fork doesn’t move with the dial settings. It does move with the N position. In the past I’ve had to replace the PTU due to the fork getting stuck. Hopefully that’s not the case, but it does sound that way!

[sclabarca]

Originally Posted by Dodge Guy

I work at a Jeep dealer as a tech. The shift fork doesn’t move with the dial settings. It does move with the N position. In the past I’ve had to replace the PTU due to the fork getting stuck. Hopefully that’s not the case, but it does sound that way!

Thanks

[RichKimball]

I had this trouble once...and fought for about an hour. Turns out I wasn't following procedure correctly.
I think I wasn't pressing the brake pedal while the trans was in neutral and then pressing the transfer case neutral button. Never had an issue since.

Hope you can resolve with a PTU replacement.

[sclabarca]

Originally Posted by RichKimball

I had this trouble once...and fought for about an hour. Turns out I wasn't following procedure correctly.

I think I wasn't pressing the brake pedal while the trans was in neutral and then pressing the transfer case neutral button. Never had an issue since.



Hope you can resolve with a PTU replacement.

Thanks Rich, I thought I’ve been doing it right for the last two years but, you never know, I tried it still will not go into neutral. Thanks anyway it was worth a try! I’m beginning to think I’m going to have to bite the bullet, and replace the PTU.