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Old 10-30-2020, 04:36 PM   #1
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Jeep Grand Cherokee won't Shift Out of Neutral

We've been using our 2018 Jeep Grand Cherokee Overland as a tow vehile for the past three weeks with no problems. Each time, we put it in Neutral by following the instructions for putting the transfer case into neutral. Everytime we just push the pin again and it can shift into gear. However this last time it wouldn't shift out of the neutral position. Any thoughts? We called Jeep and were told its likely an electrical problem. We can start it up, and even roll it, but the gear shift knob wint budge out of Nuetral.
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Old 10-30-2020, 06:07 PM   #2
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Welcome to iRV2.

Going to have to ask questions to clarify your issue .

You have shifted your transfer case into neutral, using the dash electronic transfer case shift control for flat towing ; Correct ?

Now your trying to use the Jeep , and the transfer case won't shift back into gear ( high range ) using the electronic transfer case shifter ?

OR has the transfer case shifted back into gear ( high range ) and you can't move the transmission gear shift lever from neutral " gear shift knob wont budge " ?
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Old 10-30-2020, 07:35 PM   #3
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When you push in the pin to shift the transfer case out of neutral, do you hear a clunk noise? This sound is normal for the transfer case re-engaging. If the transfer case is engaged and the shift lever will not move out of neutral, I'm not sure what would cause would be.
Its a long shot, but try the shift with the door closed and your foot on the brake pedal. My GC will not move with the door open.
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