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11-21-2019, 11:03 AM
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#1
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Senior Member/RVM #90
Monaco Owners Club
Join Date: Nov 2002
Location: Columbus, MS
Posts: 54,758
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ReadyBrute Elite towbar problem
Back in 2012 I bought a set of the ReadyBrute Elite towbars. They have been great for the last 7 years!
This last weekend we took a trip towing the CRV. When we arrived at our destination I found that the locking arm on one side had broken off and was laying on the Protect-a-Tow shield.  Anybody else ever had that happen?
On Monday I called NSA and a rep asked me to send pics of the problem and they would send me the parts to repair it! They told me to put a pin or bolt through the "emergency hole" and that it was safe to use going back home.
Thank goodness for their lifetime warranty!  
Don't know why these pics are sideways!
__________________
Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
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11-24-2019, 03:49 PM
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#2
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Senior Member
Join Date: Nov 2012
Location: Keeseville ny
Posts: 648
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Glad it is turning out right.
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11-28-2019, 03:51 PM
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#3
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Senior Member
Join Date: Jan 2016
Posts: 212
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Had one for maybe 4 or 5 years on two different jeeps, have to keep an eye out for that.
I do grease it once a year, but I don't think that's related.
On a side note, when I've had to call or email (I was after custom brackets for an aftermarket bumper), they're great people to deal with.
Steve
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2013 Forest River Sunseeker 2650CDS
2015 Jeep JK Sahara
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11-29-2019, 05:25 AM
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#4
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Senior Member
Join Date: Feb 2012
Location: Bella Vista, Arkansas
Posts: 5,389
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Let us know how the repair goes.
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Raymond, Dee Dee and Sophie (Yorkie)
2023 Chevrolet 2500HD LT 4X4
2024 Grand Design Reflection 296RDTS
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11-29-2019, 11:15 AM
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#5
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Senior Member
Fleetwood Owners Club Workhorse Chassis Owner
Join Date: Feb 2000
Location: San Jose, Ca, USA
Posts: 2,697
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Looking at the photos I'm not sure what broke - can you describe the failure for us? Maybe a side-by-side photo of the old and the replacement parts would help, along with a description of how you install it...
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Alan Hepburn - San Jose, Ca
2007 Bounder 35E being pushed by a 2020 Jeep Gladiator Sport S or a 2022 Jeep Wrangler Unlimited (JLU) Sport S
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11-30-2019, 08:51 AM
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#6
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Senior Member/RVM #90
Monaco Owners Club
Join Date: Nov 2002
Location: Columbus, MS
Posts: 54,758
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They sent me a replacement bolt/pin that goes through the towbar arm, but no information on how to replace it! 
I'll call them Monday for more info!
__________________
Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
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12-04-2019, 06:52 AM
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#7
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Senior Member/RVM #90
Monaco Owners Club
Join Date: Nov 2002
Location: Columbus, MS
Posts: 54,758
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I talked with Jess at NSA yesterday and he walked me through the replacement process, which is really very simple. Only problem is, they sent me the wrong pin and he can't understand why it won't fit! I've got to remove the entire arm and send it to them! I'm leaving today for a short trip and will be sending it next week. In the meantime, putting the bolt through the emergency hole locks the arm in place so I can use it temporarily. Jess is a really nice guy to work with!
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Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
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12-14-2019, 09:24 AM
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#8
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Senior Member/RVM #90
Monaco Owners Club
Join Date: Nov 2002
Location: Columbus, MS
Posts: 54,758
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I sent the towbar arm back to NSA RV Products and they rebuilt it, no charge! Got it back yesterday and will be installing it today. They really give great service and the lifetime warranty is nice! 
__________________
Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
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12-16-2019, 12:07 PM
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#9
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Senior Member/RVM #90
Monaco Owners Club
Join Date: Nov 2002
Location: Columbus, MS
Posts: 54,758
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I had never noticed those holes in the outer sleeve that are marked "Emergency Pin Hole". Putting a 3/8" bolt through the hole when the arm is extended locks it in place. That's an added safety that I will be using from now on just in case one of the locking arm pins break, which could potentially let the arm separate completely.
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Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
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12-19-2019, 11:55 AM
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#10
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Senior Member
Join Date: Jan 2016
Posts: 212
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Quote:
Originally Posted by MSHappyCampers
I had never noticed those holes in the outer sleeve that are marked "Emergency Pin Hole". Putting a 3/8" bolt through the hole when the arm is extended locks it in place. That's an added safety that I will be using from now on just in case one of the locking arm pins break, which could potentially let the arm separate completely. |
I don't think they intend us to use the emergency pins all the time, they're emergency after all.
It might be worth checking with NSA first. Maybe there's no downside to using them, not sure, other than a bit more inconvenient of course 
Steve
__________________
2013 Forest River Sunseeker 2650CDS
2015 Jeep JK Sahara
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12-19-2019, 03:33 PM
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#11
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Senior Member
Monaco Owners Club
Join Date: Nov 2015
Posts: 2,297
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A friend of mine has the same tow bar and had a similar failure. Since then he always puts a pin in the emergency holes when hitting the road. I bought their Hurcules tow bar two years ago and I love it. It is bulletproof. I did have to make one adjustment to it because the arms would not lock in place without a struggle when hooking up. Since the adjustment it has worked flawlessly.
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Steven & Laurie
2006 Moncaco Executive Ranier
Detrioit Series 60 (515HP), Allison 4000 series
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12-19-2019, 05:12 PM
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#12
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Senior Member/RVM #90
Monaco Owners Club
Join Date: Nov 2002
Location: Columbus, MS
Posts: 54,758
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Quote:
Originally Posted by stevemoores
I don't think they intend us to use the emergency pins all the time, they're emergency after all.
It might be worth checking with NSA first. Maybe there's no downside to using them, not sure, other than a bit more inconvenient of course
Steve |
Hi Steve! I did ask NSA tech support about that. They said no problem if I didn't mind the extra time to put the bolts in and remove them at the destination.
__________________
Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
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12-19-2019, 06:22 PM
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#13
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Senior Member
Join Date: Feb 2015
Location: Grapevine, Tx
Posts: 5,632
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Curious, how did you send it? Make a box? No box? Did they pay the shipping?
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2004 Fleetwood Southwind 32VS W20 - SOLD!
ReadyBrute Elite towing a 2017 Ford Edge Sport
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12-19-2019, 06:30 PM
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#14
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Senior Member
Fleetwood Owners Club Workhorse Chassis Owner
Join Date: Feb 2000
Location: San Jose, Ca, USA
Posts: 2,697
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Quote:
Originally Posted by Chargerman
...I did have to make one adjustment to it because the arms would not lock in place without a struggle when hooking up.
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Okay, so enlighten us on your adjustment...
__________________
Alan Hepburn - San Jose, Ca
2007 Bounder 35E being pushed by a 2020 Jeep Gladiator Sport S or a 2022 Jeep Wrangler Unlimited (JLU) Sport S
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