Community Forums

gfmii · 11-30-2016, 06:37 PM

"Think" I found a good deal on a "new" Seneca HJ - w/4700 miles
But, there will be no Jayco warranty and that concerns me - mostly due to all the issues I understand can or will arise.
What dollar amount do you "pros" think a rookie should set aside for ... stuff ;-))
Said another way: "what's that 2 year warranty worth"?
Thanks

wanderso · 11-30-2016, 11:30 PM

Seems a good, top tier warranty would be around $4k or so if you chose to purchase one.

Mudfrog · 12-01-2016, 02:35 PM

I never thought about this. Is the original manufacturer's warranty not transferable? What about the chassis? Surely it's still under warranty?

halla · 12-01-2016, 05:55 PM

If its a Freightliner M2 then it should have a 2 year chassis warranty. There are some other companies that will sell you a warranty for a used unit.

2016 Dynamax Force, Just Rite 2

gfmii · 12-02-2016, 07:20 PM

Jayco only honors the 2 yr warranty to the original owner - no transfers !
The rest might still be good ?!.

gfmii · 12-02-2016, 07:21 PM

Yes, I believe the rest of the warranty might be good

99phantoms · 12-04-2016, 07:13 PM

I called on a used (4500 miles) '17 Seneca in Buda TX. It was about 2 mos old when traded for a different model. The sales person told me that Jayco had 'extended' the original warranty to any new buyer, original 24 mo total.

So from what I gathered, seems it's not usually extended to a 2nd buyer, but it can be done.

(and they were asking about $10k less than a new one)

crh97 · 12-06-2016, 05:07 PM

I bought an 8 month old Tiffin and heard the same thing. I emailed Tiffin and told them I was considering buying and asked where they stood. They emailed me back and told me they would honor the remaining warranty as if I were the first owner. I would ask. What could it hurt?

gfmii · 12-07-2016, 06:29 AM

To make "an exception" and extend it would be the right thing to do - and a good business / reference move, but ...
I actually called my contact at Jayco (whom I met at a factory tour) but he also said NO.
What does this say, when a company won't even stand behind a "new" product of theirs - speaks volumes on their real values : Jayco 1st, customer - not so much !!

wanderso · 12-07-2016, 08:09 PM

Seems to make sense. Jayco is now owned by Thor, but this has been Jayco's policy for some time. It follows what they say on their website. 2-Year Limited Warranty | Family RV | Jayco, Inc. I will be curious to see if the warranty stays at 2 years or shifts to other Thor brand warranties.

Thor Industries, Inc. - Thor Announces Acquisition of Jayco for $576 Million

If the warranty is something that is absolutely essential, there are options to purchase one. It is quite likely that you can purchase this basically new RV for a steep discount that would more than offset the price of a new one. Our local advertisements yesterday had a 2017 fully loaded, full body paint Winnebago View with 2,500 miles on it that a private party was selling for $30,000 less than a dealer. Health related issues forcing the sale. If I had the budget, I would have bought it. It looks like someone did because it only lasted for 48 hours.