2021? You're almost brand new. What did the manufacturer's customer support say? I'd start with them. If it's broken, it's probably still under warranty. You could mention that at the same time.
2018 (2017 Sprinter Cab Chassis) Navion24V + 2016 Wrangler JKU (sold @ ????) - 2016 Sunstar 26HE (sold @ 4600 miles) - 2002 Roadtrek C190P (sold @ 315,000kms)