Accolade Master Bed slide tilt not working

[Lizzie1275]

2021 Accolade…37 L
We can’t get the master bed to slide up and tilt so we can operate the slide. My husband tested the switch over the head of the bed and there’s no power going to it. We found one magnetic switch under the mattress. We know there’s a second one but we don’t know where. We’ve been manually tilting the bed by pulling the Clevis pin but it’s a two person job, one to hold the mattress up and out of the way and the other to climb into the small space in the bed frame and pull the pin. Anyone have knowledge of this or know where that second switch is located? Thank you!

[Winterbagoal]

2021? You're almost brand new. What did the manufacturer's customer support say? I'd start with them. If it's broken, it's probably still under warranty. You could mention that at the same time.

[Lizzie1275]

Indeed you are correct. It is under warranty but We can’t bring it in for service until November. And we need it to be working now. Customer support wasn’t much help. My husband is pretty smart, if we can find the switch I am pretty sure he can line up the magnets.

[bell760]

We have a 2021 Accolade 37m ( the only accolade with a tilt up bed) and had the same problem. You were right to look at the sensors and there is a second one further under the bed. It’s a little further back and left of the easily seen sensor. Lay the bed flat, tilt up the plywood and get down under the bed, and look toward the back left (toward the head, left if your standing at the foot of the bed) On mine, the wires leading to that harder to find sensor got pinched. All I had to do was reposition the wires and protecting them with some electrical tape i stapled them in place so they couldn’t get punched again. Problem solved!