Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
RV Trip Planning Discussions

Go Back   iRV2 Forums > MOTORHOME FORUMS > Class C Motorhome Discussions
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 04-13-2023, 03:51 PM   #1
Junior Member
 
Join Date: Nov 2022
Posts: 3
Dreaded electric steps.

Last fall we bought a 2013 class C Mercedes Benz platform, Winnebago view with 15k miles on it. . So excited to use it this spring, after removing it from storage and prepping it for a trip next month. I had all the batteries charged and virtually ready to go. The only issue Iíve had is that the electric steps seem to have a mind of their own and work only when they feel like it. being a technician all my life I felt that was up to the challenge, however, I have yet to understand what the problem is? No mice damage whatsoever btw! Chassis and wiring prestige throughout.

So I was quite astonished to jump in to move it the other day, only to find the key would not turn! Thinking it was the steering locked, moved wheel left and right to no avail. After some pondering and a check of the horn to see if there was battery power, no horn, now understanding that the key is electrically locked! So now, why did the battery go dead on the chassis? And then heard low clicking sound near the electric stairs which I had left out, I slid under the camper and put my hand on the electric motor by accident, and almost burnt my fingers! son of a gun was hot enough to eventually start a fire I would think. .
I had neglected to turn off the master switch for those stairs two days prior. Somehow, I donít think that shouldíve made any difference however, I will never ever forget to do that again. I recharge the chassis battery and everything is back to normal. Thought I would share this with those out there and Hope to have your thoughts and suggestions regarding this matter. Quite astonishing.
And stairs are behaving as the should-for now.
Newfiefamily is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 04-13-2023, 07:03 PM   #2
Senior Member
 
Ray,IN's Avatar
 
Join Date: Aug 2001
Location: North America somewhere
Posts: 28,471
Kwikee steps are always "hot", the controller powers the motor by switching the ground side. What you describe sounds like water in a connection plug "made" a through connection and energized the motor. It's worth checking.
If you wish to run a diagnostic check on your steps, this is how: Kwikee products service training manual.
__________________
2000 Winnebago Ultimate Freedom USQ40JD, ISC 8.3 Cummins 350, Spartan MM Chassis. USA IN 1SG 11B5MX,Infantry retired;Good Sam Life member,FMCA." My fellow Americans, ask not what your country can do for you, ask what you can do for your country. John F. Kennedy
Ray,IN is online now   Reply With Quote
Old 04-14-2023, 10:27 AM   #3
Junior Member
 
Join Date: Nov 2022
Posts: 3
Thanks so very much Ray! I will follow that up and post my results.
Amazing forum and I’m privileged to be a member.
Newfiefamily is offline   Reply With Quote
Old 04-27-2023, 09:44 AM   #4
Junior Member
 
Join Date: Apr 2023
Posts: 3
I changed the motor on our quicky 2 step stairs and found that the adjusting holes for mounting the motor were not quite in the right place, even though the steps were out there was much tension on the linkage and it never relaxed. after grinding slots little longer worked fine. also the new motor assembly i bought did not make a tight seal on the rubber gasket and water was what killed the first one, was all rusty inside. cleaning that seam and some good silicone has really helped.
jimpol is offline   Reply With Quote
Old 04-27-2023, 11:36 PM   #5
Senior Member
 
Gulf Streamers Club
Ford Super Duty Owner
Join Date: Aug 2015
Location: Memphis, TN
Posts: 3,877
My thought is step should be powered by Coach Battery, and interlocked RETRACT signal from IGN=ON; easy to do with a plugin cube relay? (My Slides are wired that way to lock OFF when IGN=ON). I have previously read others say their steps were chassis battery powered, but thought they must be mistaken? MY STEP is powered by the Coach battery which is directly above, and is protected w/ 12vdc Breaker next to Battery Switch, but has no retract signal, as it has no circuit board.= in the old Kwikee 26.
__________________
(TerryH.) 2000-GS Conquest Limited 6266 Class-C 99-E450SD V10
THenne1713 is offline   Reply With Quote
Old 04-28-2023, 06:57 AM   #6
Senior Member
 
Ray,IN's Avatar
 
Join Date: Aug 2001
Location: North America somewhere
Posts: 28,471
Quote:
Originally Posted by jimpol View Post
I changed the motor on our quicky 2 step stairs and found that the adjusting holes for mounting the motor were not quite in the right place, even though the steps were out there was much tension on the linkage and it never relaxed. after grinding slots little longer worked fine. also the new motor assembly i bought did not make a tight seal on the rubber gasket and water was what killed the first one, was all rusty inside. cleaning that seam and some good silicone has really helped.

FWIW, Kwikee steps are supposed to be under tension whether extended or retracted.

The motor works exactly like a window motor, when the controller senses a high current draw it shuts off the motor. Then it is locked in position until the controller tells it to run the opposite direction, then the same thing happens.


If you changed the length of travel by elongating mounting holes, the locked in position still happens, just at a different point.
Now the question is, is the motor over-traveling now?



Reference: Kwikee Product Service Tranining Manual
__________________
2000 Winnebago Ultimate Freedom USQ40JD, ISC 8.3 Cummins 350, Spartan MM Chassis. USA IN 1SG 11B5MX,Infantry retired;Good Sam Life member,FMCA." My fellow Americans, ask not what your country can do for you, ask what you can do for your country. John F. Kennedy
Ray,IN is online now   Reply With Quote
Old 05-24-2023, 09:58 AM   #7
Junior Member
 
Join Date: Dec 2022
Posts: 8
I replaced my motor and the assembly with new. The old one stuck and would not come down. After replacing it, it seemed to work ok at first.Tthe next time I tried it the unit was stuck again. After many times of getting that pin out that attached the arm to the steps I put in a smaller allen wrench just to see how it was working and low and behold it works great. Somehow the pin was the so tight when installed it bound the unit up. My guess is the arm or the step connection must be just slightly bent. I should have known when I tried to get the pin out and had to force it out. And it does get hot.
Wallflowers is offline   Reply With Quote
Old 05-25-2023, 06:59 PM   #8
Senior Member
 
Ray,IN's Avatar
 
Join Date: Aug 2001
Location: North America somewhere
Posts: 28,471
Quote:
Originally Posted by Wallflowers View Post
I replaced my motor and the assembly with new. The old one stuck and would not come down. After replacing it, it seemed to work ok at first.Tthe next time I tried it the unit was stuck again. After many times of getting that pin out that attached the arm to the steps I put in a smaller allen wrench just to see how it was working and low and behold it works great. Somehow the pin was the so tight when installed it bound the unit up. My guess is the arm or the step connection must be just slightly bent. I should have known when I tried to get the pin out and had to force it out. And it does get hot.

Do you mean the pin gets hot? That is highly unusual, the controller should be sensing high current-draw and shut off first.
I assume you've been lubricating the step joints monthly as Kwikee states.
Download that Kwikee service manual and follow the troubleshooting tree.
__________________
2000 Winnebago Ultimate Freedom USQ40JD, ISC 8.3 Cummins 350, Spartan MM Chassis. USA IN 1SG 11B5MX,Infantry retired;Good Sam Life member,FMCA." My fellow Americans, ask not what your country can do for you, ask what you can do for your country. John F. Kennedy
Ray,IN is online now   Reply With Quote
Old 05-26-2023, 08:16 AM   #9
Junior Member
 
Join Date: Dec 2022
Posts: 8
Quote:
Originally Posted by Ray,IN View Post
Do you mean the pin gets hot? That is highly unusual, the controller should be sensing high current-draw and shut off first.
I assume you've been lubricating the step joints monthly as Kwikee states.
Download that Kwikee service manual and follow the troubleshooting tree.
No sorry, I mean the motor gets hot. The pin was making the whole thing jam. I had to hammer in the pin and beat it out to remove it. So as soon as I put something with a little bit smaller dimeter it now work fine. I will need to find a smaller pin somewhere to replace the allen wrench. I use the same oil that I use on my garage door hinge and rollers. Wd40 makes a special spray for that.
Wallflowers is offline   Reply With Quote
Reply

Tags
electric, electric steps, steps



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Dreaded Steps Retire36 5th Wheel Discussion 15 03-23-2018 08:05 AM
That dreaded Tire pressure issue again - directional issues RV 4 2 Workhorse and Chevrolet Chassis Motorhome Forum 28 08-29-2010 01:44 PM
The dreaded red x is back NLOVNIT Forum 101 | Announcements | Forum Concerns 3 08-12-2008 12:14 PM
New Dreaded Virus-You May Already Be Infected! WWFan Toy Haulers Discussion 12 10-16-2006 06:35 PM
Dreaded P-30 chasis still wandering lskkntze Winnebago Industries Owner's Forum 7 05-30-2005 06:52 PM

» Featured Campgrounds

Reviews provided by


All times are GMT -6. The time now is 11:41 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2023, vBulletin Solutions, Inc.