Community Forums

Dick_Wins · 11-30-2009, 05:43 PM

Recently purchased a new Class C Phoenix Cruiser 2551 with a Ford E450, diesel. The Chasis has a 3yr/36k mile warranty and the diesel has a 5yr/100k. Roadside assistance from Ford comes with it and includes flat tire repair, jump start, fuel delivery, locksmith and towing to nearest Ford dealer or authorized local dealer.
Has anyone used this service and compared it to a separate service plan such as Coach Net or Good Sam? Trying to decide if I need to purchase an additional plan or wait till warranty expires in 3/5 years.

Dick

skipwil · 12-01-2009, 04:26 AM

Welcome to the Forum:
It sounds basically like what I pay $120.00 appx for Coachnet. Check their web site for exact coverage.
Safe Travels

Gary RVRoamer · 12-03-2009, 01:34 PM

Assuming Ford's service sends a tow truck adequate for that E450 and not the same one they send for a Focus or Mustang, I see no reason to buy anything extra.
But with Coach-Net, you KNOW you are getting somebody who can tow a larger rig.

1940 ford · 12-03-2009, 02:29 PM

We have a 2005 Newmar Dutch Star DP. In July we were stuck in the driveway of a CG at Bryce Canyon and the MH would not start. Tried everything that we could think of doing and called Coach Net as it was late in the afternoon. The next day Coach Net came 60 miles and put our 43 foot on a flat bed and towed us to St. George Ut about 150 miles to a caterpiller Dealer. The technician that we talked to about our problem was very helpful and the tow drivers were great and very professional. The bill would of been around $1000.00 if we had to pay for it. The Caterpillar Dealer in St. George, UT was great too and had us on our way in no time.
The problem turned out to be a high pressure oil pump. I don't think you could go wrong with Coach Net. They are based in Lake Havasu City, AZ and have been there and they run a great business.

Ken
2005 Dutch Star DP 43"
2008 Jeep Liberty

Fakrwee · 12-07-2009, 12:45 PM

Hi Dick. I've had to use the Ford roadside assistance and the service they use is Coachnet. I've had to use it 3 times, two were excellent experiences and one was terrible.

So don't worry while you're in warranty.
Good luck
Tom