Thor Magnitude XG32, overhead bunk shade ???

[Jmac00]

Has anyone replaced this piece of junk, with something more reliable??

Im not going into the long saga of what's going on with this thing, but we finally got an appointment with Thor's factory repair facility in Wakarusa, Il on Jan 2nd, this shade actually fell down on one side, back in June. We are currently in Arkansas with the rig facing S and its cold out, went down to 24° last night, the shade is 'stuck' in the down position, because we took it to our dealer in Ohip, and they broke it completely, and they stuffed it back up so we can use the Rig, I want the shade up so we can get the solar heat in the morning. So I literally tore it down last night, and Im going to stuff it under the overhead bunk mattress until we can get it fixed, just so I can get some solar heating from the front overhead window. Currently its a bright sunny day, and the heat from the overhead window is toasty warm and heating the rig up quickly. Thor refuses to give me the parts or sell me the parts to fix this thing. ( it is a warranty repair )
so has anyone ever replaced the shade? with something like a MagnaShade? Is there a "how to" video on YouTube on HOW to fix it, I can't seem to find one?
I really would like this thing fixed, but the way its up there, I have little faith it will stay for very long, even after a factory fix?
any suggestions would be appreciated

[Radman]

Any update on this "shade issue" -
We are having a similar problem on our Integra XL Bunk shade - its coming apart at the bottom and there doesn't seem to be an easy fix to re-attach the bar with shade...

A YouTube video would be awesome if anyone else has done the fix.

Thanks in advance

[Dagney]

Are there Thor reps on this site? This is not the first Thor complaint I have read on Irv and have thus evicted their rigs from our list of possible purchases in the future. This seems like a no-brainer. Give you the parts and direct you to a person that can fix it. Is customer service that difficult?

[Radman]

Apparently customer service is difficult for Thore and Entergra as well.

As I dig further this a problem that is common to the Entergra's and I imagine many other Super Cs with the shade exposed to the solar uptake (HEAT) on the upper overhead bunk. I'm guessing the sun heats up the adhesives used to assemble/attach the Base Rail to the shade and it simply comes apart.

A refresh with a mechanical attachment not reliant on the adhesives would be a possible approach to repair. I will post further once we can affect the change or repair to the base rail.

Its these small quality issues and the lack of support that make the experience not as good as it should be when owning a new coach.

[RV_Lee]

Very common problem with the omni/mag. I like the looks of them but after researching I would never consider one



https://www.thorforums.com/forums/f42/

[Jmac00]

major update

If your overhead shade breaks, falls down, refuse to work? THROW IT AWAY

Not even the factory has parts to fix these things. actually, there is no "fixing" the overhead shade. The entire assembly must be replaced, AND THEY DON'T HAVE ANY, Period.

Now, on the plus side. The VERY NICE mechanics at #thormotorcoach , in Wakarusa, were wonderful. He (Lane) fixed everything else, plus some. He was understanding, compassionate and got everything else done in one day. Actually took the coach in at about 7:30 AM-ish, and was done around 2:30ish. He fixed our dinning room slide ( the big one ), our water heater and a warped cabinet door.
The factory **forgot** to install a 'bulb gasket' on the front slide. this gasket protects the control wire that goes from the motor to the control. when its not there, the slide will eventually pinch the control wire, and guess what, it shorts the motor and control. He fixed that for us.


When talking to him in the morning about the issues we needed fixed, he rolled his eyes alot.

When he returned the coach to us, he explained what he did. Of all the people we communicated with #thormotorcoach, he was definitely the most understanding. Even he was questioning why they scheduled anyone for appointments on Jan 2nd, the parts dept was essentially closed? but he did get stuff done.

In conclusion, if your overhead shade take a dive, open the door, walk it to a dumpster, and chuck-it in.

and if anyone does find someone that can fix these things, let the world know, that person will be a very busy.

p.s.: while they are working on your coach, run up to the RV & MH Hall of Fame and Museum. There are some truly classic and very cool RV's in there

[LaurieG]

JMac (hello! I know you from the FB page!)… I know it’s been2 years since you said if the overhead bu k shade fails, just throw it away….
So - what have you installed in its place? We love the view early morning, and at night when we’re sitting in the RV, but we’ll give it up if we must. But we have people sleeping up there on occasion, and we need to be able to have it covered.

Hubby just finished straightening out the spring that came flying out, which turned out to be two… we’re not even sure it of it’s supposed to be one spring or two.

[Jmac00]

we simply threw it away. At that time, we were told there was no fix. And that was from the factory repair guys

In the summer we have a Magnashade we put on the outside of the overhead window. it works really well, but it has to be custom made. And if the wind is off the nose of the coach, 35+mph will blow it off.

Other than that, we just try to keep the bunk area isolated from the rest of the coach with the curtain