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Conversation Between SeattlePirat and Kathryn
Showing Profile Comments 1 to 2 of 2
  1. Kathryn
    06-14-2012 05:36 PM
    Kathryn
    BTW - spent a year in Seattle - looooooooved it! I could see Mt. Ranier from my bedroom window.

    Kathryn
  2. Kathryn
    06-14-2012 05:34 PM
    Kathryn
    OMG! I just wrote a long and eloquent message to you, and the thunderstorm restarted my computer and lost it all!

    Bottom line - I think he did cause it somehow. You don't have 3 admins and 2 techs do a walk-thru with him, tell him they will fix it all no cost - then 2 months later say no , it's "user error"!

    When everyone started encouraging public action (banners and news media, etc) I had to throw something in there. I think he is headed for a BIG lawsuit ... them against HIM for all the bad press!

    You KNOW he doesn't have a lawyer, that's why I tried to suggest someone else, friend or family - ANYONE but him! , cause I think he is an idiot and has ROYALLY pissed them off and they probably aren't going to talk to him again.

    Frankly, I feel bad for THEM. Most of the people I have personally heard from think their customer service is EXCELLENT, and the story he is telling just doesn't make sense. Definitely some big blanks in the saga.

    Kathryn

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