Hi Skip- I haven't really contacted Thor for anything regarding my rig. Mine was a former Cruise America rental so I dealt with them in the beginning. I got a very generic renters guide when I bought mine. And I downloaded a generic 2006 Four Winds manual. I agree that they don't go into any technical depth. As far as service for my Majestic 23A I have gone to various shops for maintenance and have fixed most things myself. Everyday I learn something new about my RV. I'm adding a backup camera and backup signalling device now. I plan to get the engine oil/transmission fluid changed next month and, if my tax refund is big enough, get a new roof put on it next spring. So I agree that Thor's owners manuals are sorely lacking. Maybe they did that on purpose so their dealers would get more service revenue. Good luck with your Freedom Elite.

Mike C

Hi Mike,
As a newbie to the Thor family (35 years camping in Starcraft popups) - I wanted to say hello and ask how your THOR Owner Support has been thus far? I was miffed that they won't provide system diagrams, parts books and my 2012 Freedom Elite Owner's Manual is so generic to be a joke, do you agree?
Skip