I have a theory about the problems with these 2013 Challengers. Didn't Thor just buy Damen? Was 2013 the first production year after the sale? Maybe all the 2013 problems were due to the transition and or worker morale issues. Thor seems to have made quite a few changes in the 2014.5 models, and ours at least, seems well built.
I spoke with locals while there and from what they said, Thor was the place to work and everyone was hoping to get in there so I doubt moral is the issue.
They did purchase Monaco and all of their factories in the area so transitioning to new facilities can cause confusion as well as production delays that translate into quality issues.
It took a bit of a haul for me to get my motor home back there but I was not disappointed. I experienced wind damage to the entry door as well as the anti-billowing device to the slide topper on the drive out there which they repaired without question and never charged me a dime. They even picked up the cost of my rental car for the extra day they kept it to install the shims needed to level the coach (a Ford chassis issue).
This is my third Thor/Damon product and it surely won't be my last as long as their floor plans meet my needs.
Hopefully you'll be able to sell it once they make the repairs. The deprecation will be tough to swallow though. As I understand Lemon Laws, the dealer is offered three attempts to make repairs on a reoccurring issue. They will most likely send a driver down to the selling dealer and drive it back to Indiana to make sure that the repairs are done correctly. Then they will drive it back.
I have a feeling that the large portion of your issue is with Camping World. Most of their repair facilities have been getting poor reviews. Even my local CW which had performed really well on my other Thor products. They dropped the ball on my slide issue. The factory however understands how they work and made repairs to a degree that I couldn't be more satisfied.
Best of luck and my hope is that once the factory gets involved, you'll change your opinion and enjoy your Challenger as much as us other owners do.
Hi to the folks in the Challenger thread.
I guess I am going to be another member, because in just ordered a new 2014.5 37GT. They are building it now and I expect delivery some time in February.
In reading this thread, I realize that some are very happy with their Thor product and others are not. I have not seen any other brand of coach that is in the same relative category and price range that only has satisfied customers either yet.
Regardless, I am hoping I made a good choice. I expect that my experience may result in some issues, but I hope none that are extreme.
As I have a few weeks before delivery, I'd like to try to come up with a walkthrough list of items to check out before taking delivery. Those things that you would have wished you should have found in your walkthrough, but overlooked, as well as the items that you knew were critical to review.
Any help that you can provide me is greatly appreciated.
I found this one and just modified it for my particular unit. When I picked up my MH I brought this list. As the tech was walking me through the coach I politely showed it to him and told him that I would find him once I was done. It took me and my wife about 90 minutes to get through it all one at a time and because of that I had a small list of issues and concerns ready. He went through his part of the walk through then proceeded to fix what he could on the spot but I still had to come back once more for items he couldn't repair on the spot.
At one point I shot out from under the coach on my creeper and one of the service writers noted that seeing someone on a creeper was a first for him.
I picked mine up in February as well and asked that the water system be de-winterized and filled so that I could check the faucets and inspect for leaks. The tech taught me how to build a jumper for the solenoid on the ice maker because once I got it home I had to winterize it.
As noted, this isn't specific to the Challenger but once you go through it you'll be able to delete and add items to make it model specific. I hope it helps.
Bring a 120 VAC outlet tester
Note pad and pencil
something 12 volts to test the AUX 12vdc power outlets
A mechanics creeper helps to view the underneath
Tire pressure gauge
Soft soled shoes for walking the roof
Factory manuals accounted for
Verify all items on bill of sale.
Spare set of keys
Inspect roof: Paint okay, solar panel, through-the-air TV antenna, radio antenna, dual LNB on the satellite dish, sealant around through-the-roof items, A/C covers painted, refer vent cover painted.
Inspect underneath: Is it undercoated okay? Are there Bilstein shocks? Look for loose wires. Try to see if it was lubed.
Check sealant around the outside of the windows.
3M Front Mask. Look for bubbles and fit. Does it go all the way down under the front bumper or stop short where lower paint could be damaged?
Check clear coat for flat spots (not polished), orange peel, and laps (runs).
Check for scrapes, dents, or scratches but be reasonable.
Are all exterior lights working? Check turn signals, ICC lights, back-up lights, porch light, docking lights, check smart wheel, etc.
Do all exterior locks work?
Do bay doors, engine door, generator door, front door, and screen door work okay? Check rubber seals around these items. Check alignment of the locks so they close properly.
Carefree awnings over LR/Dining, Bath, and Bedroom.
Check tanks: propane, fresh water, gray, and black.
Check windshield washer fluid. Antifreeze?
Does the audible back-up alarm work?
Do all the keys work (deadbolt, front door, bays, etc.)
TIRES AND WHEELS
Get the tire chart (inflation pressure vs weight) for the tires.
Check the date on each tire.
Check for correct air pressure.
Mud flaps on all 4 wheels?
Front disc brakes, rear drum brakes, six-wheel anti-locking mechanism.
Run the Onan generator. Put a load on it.
Do all bay lights work? Where is the master switch?
Do all bay locks work?
Is it a 1000-watt inverter?
Water filter with 2 filters.
Locate all slide-out room switches and run them.
Do all slide-outs work smoothly? Do rollers press on the tile so it might break? Does the carpet hinder its movement in the bedroom? Are adjuster counter lock-nuts tight? Any sign of torque twisting? Any loose bolts?
How do you manually retract the slides?
Check automatic locking mechanisms.
Check slide-out room seals. Use a flashlight at night or the orange-cord work light.
Check for leaks if it rains.
Look for water spots and stains.
Verify correct leveling process when slides are in and out.
Locate the disconnect switch for the coach batteries.
Locate engine battery disconnect switch.
Is there a locking battery disconnect switch inside the coach?
Does the battery maintainer work? Check the green light. ON = Okay.
Is everything labeled correctly?
Fill and drain tanks to set gauges.
Does the flush valve work?
Run stuff in utility bay (light, water pump switch, electric, sewer, telephone, cable).
Check water pump operation.
Is there a sewer hose compartment? Is there a sewer hose?
Run the sun visor up and down.
Does front privacy curtain draw easily across the front window? Does it close properly in front?
Do all the features work on the 8-way cockpit seats?
Test both seat belts.
Check to see that each switch works correctly, including switches at passenger seat.
Check Smart Wheel features. Do ICC lights work?
Run backup camera. Check audio.
Check steering column adjustments.
How do you use the emergency start switch?
Run the dash A/C to make sure it is wired correctly.
Run the dash heater and defroster.
Run windshield wipers.
Run dash radio and CD player.
Check surround sound. Are all speakers working?
Run both TVs. Use through-the-air (raise and turn the antenna), cable, satellite.
Run the DVD.
Run both dash fans.
Run the 3-way mirrors. Does defrost work?
Start generator from dash switch and any other switch.
Run exterior step.
Open and close the passenger dash slide-out workstation.
Check the NCC weight tags.
Check recommended tire pressures on the weight tags.
Check the dashboard gauges.
Does the engine compartment covers on floor open/close okay and seal well? Do they lock in open position?
GENERAL ITEMS INSIDE
Check wallpaper. Does it cover everywhere? Is it tight at seams?
Are all mini-blinds working okay? Do they hang straight?
Open/close all windows. Do they work okay? Do they lock okay? Do all have screens?
Do all door and cupboard handles work okay?
Locate and test smoke alarm, CO detector, propane detector. Locate their sensors.
Are all receptacles working okay (120 volt and 12 volt)?
Do all switches work okay?
Check to see if all lights work from all switches, including map lights and gem lights. Where are the mood lights?
Two Halogen lights, with a dimmer switch, above the dinette table
Look for scrapes and mars on the woodwork but be reasonable.
Locate fire extinguisher.
Check all cabinet doors (open/close/hang straight/do latches work).
Check all drawers (smooth pulling/do latches work). Are they all full-extension glides?
Are all adjustable shelves in place.
Look for broken A/C vents
Run the 15,000 BTU roof A/Cs. Do vents work easily so you can turn the air flow off and on? Does front/rear interducting work?
Check for water line/connection leaks (two sinks, shower, toilet, washer/dryer, Aqua Hot radiators, sewer bay).
Check tank gauges. Adjust them?
Check heater on fireplace.
FRONT LOUNGE AREA
Does surround sound work?
Locate seat belts.
Check woodwork under sofa. Is anything missing or broken?
Locate all remote controls
Run stove Corian cover over it.
Run Convection Microwave
Test the water pump switches.
Run faucets. Are hot and cold okay?
Does faucet sprayer work?
50/50 Corian sink. Are there two side-by-side recessed covers that are level with counter.
Check caulking near kitchen sink.
Norcold 4-door refrigerator. Check ice maker. Are all shelves in it? Does it run on both gas and electric? Check interior temperatures for freezers and refrigerator.
Run Kool-a-Matic fan at fan switch and at thermostat.
Flush toilet. Use the toilet sprayer. Can water be added to toilet without flushing? Is the toilet water from the cold water line?
Run faucets hot and cold.
Check caulking near bathroom sink.
Check for calking around top of shower.
Check shower head spray.
Run both Fantastic fans.
Run washer/dryer. Check for leaky connections. Does dryer vent outside?
Are there two shelves above washer/dryer?
Look under mattress Is the table there for between seats? Are there prop rods in place?
Check hidden compartment behind TV
Circuit breakers. Identify each circuit.
Three decorative bed pillows
Thor did buy the large former HR facility at Wakarusa, IN. and I understand it is being used by Thor to increase production of TMC brand products.
Actually, what I meant to say was that they bought Monaco's facilities in the area.
Large hole in wall between drivers feet and engine compartment allowing outside air to be forced in when driving. You couldn't possibly drive comfortably at anything colder outside than about 45 degrees.
Rattles/banging in slides that is still the topic of this thread.
Front cap not installed properly, causing the windshield to shatter/pop out.
Thor claims these are not related to the cap issue; we are not convinced; but both fenders came loose while driving; seam split; seal around windshield did not stay in place.
My theory is the 2013 problem was a vestige of the transition from Damen to Thor, and has been fixed by the 2014.5 models (I hope).
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