In reality, Thor did not get involved until over a month into this ordeal. It was all CW before that.

Yes, it took about another two months to get this resolved, but that is also being jacked around by CW, who should have recognized that this was way over their head and ability far sonner.

You also need to consider that this was also during a crisis situation in weather up in Elkhart. Joel Grimm (Director of their Gas division) even told me that the weather shut them down for days, for the first time in over 20 years. Things happen at the worst time....

The result is truly what counts... That is my thinking anyway...

Great to hear that your problem has been resolved. Would you mind sharing how the THOR tech adjusted the front cap to close the gap? Sounds like that would be a major undertaking :confused:

I wasn't there in person to witness the final adjustment ,but I know it took them all day.

Seems all that was required was to get the CW techs away from your coach. Nice guys but I don't trust them with much. Most times they order the wrong parts to begin with.

It's been a long and snowy winter out here. I was happy just to take mine out for a drive last weekend to rotate the wheels and get some fuel so I could run the generator again.

Great! Now time to hit the open road in that bad boy. Good camping.

If this weather ever transitions to Spring we want to head to the Knoxville area for about a week. A while ago someone posted about good RV Parks and good routes for seeing the area. Can you repost that information or contact me offlist? Thanks.

We are headed to Austin this weekend in our Challenger. Should be nice that direction, in the 70's. Got the MH out today and at home, plugged in, getting ready. Short drive from the Fort Worth area. Visiting our son that attends UT, and taking the daughter to preview the campus and school. Staying at La Hacienda Resort on Lake Travis, nice spot.

Mark, still heading to Elkhart for the 31st appointment?

Yes sir. Not sure if I am going alone, or if DW will go too. Looking forward to seeing you.

It is going to be 80 today in Austin, and 30 when I get back to Dallas area. Going to get down in the 20's at night. Bummer, just flushed out the pink stuff, and need to add it tomorrow. Dealer showed me how to easily do it. By pass and drain water heater, pump pink stuff through pump, drain low points, add to P-Traps, etc. Did not turn on ice maker, but will drain line to be sure.

I'm starting to think you are right. Seems like they are just milking this to death. They test drove my RV today and are telling me they heard a pop and then the sound of air coming in. Will this nightmare ever end? The wife is going to call the director of customer service at Thor tomorrow. I am never taking any RV to CW for repairs again.:banghead:

For major repairs it really does suck that these facilities just don't employ the quality of help they need or can't be bothered sending them for training. Check out rvservicereviews.com and see if there is a place close to you with a better reputation and at the very least, leave a review.

Having to drive to the factory seems like an extreme that most of us are forced into. I started a thread titled "Warning Do Not Buy a Motor Home" sort of tongue in cheek but with a real message, and that is, these things can really be a heart ache in a lot of cases so be prepared that you might be the unlucky one. I had to drive mine to the factory after my local CW caused a huge leak in my slide trying to fix a squeak. There was no way I was bringing it back for them to try to fix the leak they created. Who knows what else would go wrong after that.

I've been trying to follow your trail of frustration, and feel really bad about all you've been thru, but I'm confused. If the TMC tech "completed the adjustment of the front cap himself" on 2-21, WHY was it being test driven by CW people on 3-2 ??? Did you go see what they did on 2-21? Have you seen it since they reported the "pop"? Given your experience with that CW, I don't understand why it was / is still there. :confused:

I'm not sure why the Thor tech did not test drive the coach. I wanted CW to test drive it before I sign the release from Thor. I am just waiting for my attorney to review the release before I decide to sign it. The pop ended up being nothing according to CW. The body shop manager test drove it and discovered that the wind was coming from the passenger side window ,which I already knew about.The coach i still at CW because there were several minor warranty issues they are going to address as well as install a new satellite dish ,and surge protector and read out.